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18520

August 1st, 2012 22:00

Dell WLAN Utility tool

I accidentally un-installed mine so I can no longer get wireless internet. How can I get it back on my computer?

It's a Dell Inspiron N4010 with windows 7 64-bit 

9 Technologist

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7.1K Posts

August 2nd, 2012 12:00

Hi MisterJT,

Welcome to the Community.

I understand that you have accidentally uninstalled the Dell WLAN utility on your computer.

In Windows vista and windows 7 platforms the Wireless is managed by the Operating system itself.

The WLAN utility is just an additional feature where popups come up to get connected to a network.

So if the utility is uninstalled the Windows 7 operating system will take care of your Wireless. If you have problems where you do not find the wireless connection in the computer please try reinstalling the Wireless card drivers on your computer.

I have added you has friend so please reply back to me in private message with the service tag so that I could tell you which wireless drivers to be installed

Thanks & Regards

Dell_Ravi_Chandra

Dell Social Media Responder

https://twitter.com/DellCares

http://www.facebook.com/Dell

1 Rookie

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6 Posts

August 2nd, 2012 16:00

Are you a admin?

9 Technologist

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7.1K Posts

August 9th, 2012 00:00

Hi MisterJT,

I understand that you have accidentally uninstalled the Dell WLAN utility on your computer.

I work for Dell and I am not the admin of Dell community and if you can go head and provide me the Service Tag in the private message I can go ahead and assist you further .

Thanks & Regards

Dell_Ravi_Chandra

Dell Social Media Responder

August 9th, 2012 00:00

Host Name:                 MARK-LAPTOP
OS Name:                   Microsoft Windows 7 Home Premium
OS Version:                6.1.7600 N/A Build 7600
OS Manufacturer:           Microsoft Corporation
OS Configuration:          Standalone Workstation
OS Build Type:             Multiprocessor Free
Registered Owner:          MARK
Registered Organization:  
Product ID:               
Original Install Date:     8/7/2012, 12:14:22 PM
System Boot Time:          8/8/2012, 10:09:02 PM
System Manufacturer:       Dell Inc.
System Model:              Inspiron N5010
System Type:               x64-based PC
Processor(s):              1 Processor(s) Installed.
                           [01]: Intel64 Family 6 Model 37 Stepping 5 GenuineIntel ~2528 Mhz
BIOS Version:              Dell Inc. A10, 11/17/2010
Windows Directory:         C:\Windows
System Directory:          C:\Windows\system32
Boot Device:               \Device\HarddiskVolume1
System Locale:             en-us;English (United States)
Input Locale:              en-us;English (United States)
Time Zone:                 (UTC-07:00) Mountain Time (US & Canada)
Total Physical Memory:     6,007 MB
Available Physical Memory: 4,377 MB
Virtual Memory: Max Size:  12,012 MB
Virtual Memory: Available: 10,317 MB
Virtual Memory: In Use:    1,695 MB
Page File Location(s):     C:\pagefile.sys
Domain:                    WORKGROUP
Logon Server:              \\MARK-LAPTOP
Hotfix(s):                 112 Hotfix(s) Installed.
                           [01]: 982861
                           [02]: KB2281679
                           [03]: KB2284742
                           [04]: KB2296011
                           [05]: KB2305420
                           [06]: KB2345886
                           [07]: KB2347290
                           [08]: KB2378111
                           [09]: KB2387149
                           [10]: KB2387530
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                           [17]: KB2467023
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                           [19]: KB2479943
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                           [33]: KB2522422
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                           [35]: KB2535512
                           [36]: KB2536275
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                           [38]: KB2541014
                           [39]: KB2544893
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                           [51]: KB2603229
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                           [54]: KB2619339
                           [55]: KB2620704
                           [56]: KB2620712
                           [57]: KB2621440
                           [58]: KB2631813
                           [59]: KB2633952
                           [60]: KB2640148
                           [61]: KB2644615
                           [62]: KB2645640
                           [63]: KB2653956
                           [64]: KB2654428
                           [65]: KB2655992
                           [66]: KB2656355
                           [67]: KB2656372
                           [68]: KB2656410
                           [69]: KB2658846
                           [70]: KB2659262
                           [71]: KB2660075
                           [72]: KB2660649
                           [73]: KB2667402
                           [74]: KB2676562
                           [75]: KB2677070
                           [76]: KB2679255
                           [77]: KB2685939
                           [78]: KB2686830
                           [79]: KB2688338
                           [80]: KB2690533
                           [81]: KB2691442
                           [82]: KB2695962
                           [83]: KB2698365
                           [84]: KB2699779
                           [85]: KB2709630
                           [86]: KB2709715
                           [87]: KB2718523
                           [88]: KB2718704
                           [89]: KB2719985
                           [90]: KB958488
                           [91]: KB972270
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                           [98]: KB977074
                           [99]: KB978542
                           [100]: KB979099
                           [101]: KB979309
                           [102]: KB979482
                           [103]: KB979538
                           [104]: KB979687
                           [105]: KB979688
                           [106]: KB979900
                           [107]: KB979916
                           [108]: KB980408
                           [109]: KB980846
                           [110]: KB982132
                           [111]: KB982665
                           [112]: KB982799
Network Card(s):           1 NIC(s) Installed.
                           [01]: Realtek RTL8102E/RTL8103E Family PCI-E Fast Ethernet NIC (NDIS 6.20)
                                 Connection Name: Local Area Connection
                                 DHCP Enabled:    Yes
                                 DHCP Server:     10.1.10.1
                                 IP address(es)
                                 [01]: 10.1.10.70
                                 [02]: fe80::e48e:75bc:26c0:8202

11 Legend

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30.3K Posts

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106.6K Points

August 9th, 2012 17:00

markraeburn,

 

When you reinstalled the operating system, did you install the Desktop/Notebook system software and the chipset drivers first? If not, the rest of the drivers will fail to install. How to Download and Install Drivers in the Correct Order

Start with the Desktop/Notebook system software and the chipset drivers and follow the list.

 

 

Rick

August 10th, 2012 00:00

Hi Rick, Thanks for the quick response. Are you saying I have to start over with my reinstall or can I install the driers now? Just make sure they are in the right order? Thanks, Mark

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106.6K Points

August 10th, 2012 04:00

Mark,

 

Just start with installing the drivers in the correct order. How to Download and Install Drivers in the Correct Order

 

 

Rick

August 11th, 2012 00:00

drivers and download site has been non functional for at least 3 days.  Cannot find correct drivers anywhere else, any ideas?

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August 11th, 2012 13:00

markraeburn,

 

Drivers should be on the drivers disk that came with the computer.

 

 

Rick

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