Dem E510 problems with Dial Up!

Question

My new Dell Dimension E510 gives very poor connection speed with Dial Up. Dial Up is my only option for Internet.

I have the Conexant D850 56K V.9X DFVc Modem.
Running Windows XP Professional.

I have spent several hours with Dell Tech Support (India) with no results.

I have had Dell Tech come to my house and install another od the same D850 modem and updated drivers. Still same slow connect speed.

I have installed a Accent OD-IM-100 56K modem and drivers and still slow connect speed.

My connect speed is normally 28.8kbps. I use MSN as my ISP. My email will not open larger Emails containing pictures.

I can take either of my Inspiron Laptops and hook the same phone line to them, (from the same wall jack) and they will connect at 50 to 52kbps, and will open the emails that this E510 would not open.

I do not belive it is a phone line issue, I do not think it is a ISP issue, it has to be something with this E510.

Can anyone offer any advice.

Other than Dell's normal advice of "System Restore"

I would do a "System Restore" buy Why, it did this slow connect right out of the box.

fireberd · Answer

Have you tried a different RJ-11 telco connect cable between the PC and the telco wall jack?

Also, make sure you are connecting the RJ-11 cable to the correct jack on the modem (there are normally two jacks - one for the line and the other for a voice telephone).

handymanalex73 · Answer

Here's my reply to another D850 thread on this issue.

"It took me three weeks of research on several modem help sites (modemsite.com, modem-help.com) to come up with an initialization string for my D850 modem that would "help" it connect at more than 28.8Kbps. I put the following into "Extra Settings":

+MS=V92,1,28800,33600,48000,56000

This gives me a 53.2Kbps connection and 6KBps receive throughput on the same line that it refused to use at more than 28.8Kbps with the factory defaults.

Your ISP needs to support V92. Your mileage may vary. Good luck."

madsadbarry · Answer

Thank you Firebird for your response. I put on a new RJ-11 cable with the same results. 28.8kbps

madsadbarry · Answer

Thank you handymanalex for your response also!

I typed the string just as you have it in Extra Settings.

The modem would not connect with this string.

I had to take the string out to get back to the same old slow connect of 28.8kbps.

Networking, Internet, & Bluetooth

Dem E510 problems with Dial Up!

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