Skip to main content
Start a Conversation

Unsolved

This post is more than 5 years old

nurselynda

1 Message

7771

January 18th, 2004 21:00

dimension 2350 running slow

dimension 2350, started running slower last couple of weeks, so i called tech support today. after 1 hour wait, someone in manila, phillipines, walked me through reinstallation cd and recovery.  after, i thought to check norton antivirus, it said autocheck was OFF and then screen disappeared.  every time i click norton icon, screen disappears after about 5 seconds.  thought i would try to uninstall and then reinstall program, then initializing screen froze.  now i don't know if i have antivirus installed or not.  any suggestions?

DELL-Cody

2 Intern

 • 

2.2K Posts

January 19th, 2004 15:00

I would recommend uninstalling Norton Antivirus first, and then reinstalling it from the provided CD media. To uninstall, go to Start | (Settings) | Control Panel | Add/Remove Programs. Find Norton Antivirus (manufactured by Symantec) in this list, and uninstall it.

To reinstall that software, refer to the following Dell Knowledge Base article for instructions:

How Do I Install Symantec® Norton AntiVirus® 2003 in the Microsoft® Windows® XP Operating System on My Dell™ Dimension™ 2350?

Ensure that the LiveUpdate is performed so that you have the latest version of the antivirus program itself, as well as the latest virus definitions.

Was this post helpful?

View All

0 events found

No Events found!

Top