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4.8K Posts

May 2nd, 2004 11:00

jo900,

This problem does not sound like a virus.  The information you give that your modem goes through the noises 3 times before connecting is a clue that points to a noisy phone line.  Call the Dell Techies for assistance in testing your "signal to noise" ratio.  If the number is less than 40, then you have too much noise on your phone line for a good, high speed connection.

Steve

5 Posts

May 3rd, 2004 10:00

thanks "big brother" to the suggeston that i might  just have a noisy ph line. dont know much about that side of things, so ill do as you suggest. your probably right because wouldnt you  know it-  its connected at 44 kbps today. for the  first time in ages.. with norten throwing up  the warning  alerts  was just throwing me off a little. cheers.    jo.

5 Posts

June 3rd, 2004 03:00

tried the noise test on  the line and it checked out  fine. my computer  started to  connect at a slow speed again- 31 kbps.  after a  lot of mucking about i  finally found the problem!i went into the modem settings and  changed some settings from...? (cant remember) to  Xon Xoff. !! after that every came right. if your  a computer tech youll know  what im on about i guess. does that seem  like the likely cause to all my previous problems to  anybody?.i have no idea what i did but it works.
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