I did a complete rebuild of a computer, and had to re-install all of the drivers. The only one that has given me problems is the driver for the Ethernet Controller. I have tried the version I found on the dell website (Integrated Intel Pro 10/100), the version that is on the actual disk from Dell, and another version that I was led to in a different spot on the Dell website. NOTHING is working, diagnostics are only telling me that there is no driver installed, and the Device Manager still shows that there is no driver in place. I did run the Dell Driver Reset tool, and it is sensing that there is new hardware, but it can't find the software to install it! I have to take care of this ASAP. Can anyone help me?
There may be a "chipset driver" needed for whatever Dimension model/OS you're working on. Those must be installed before devices integrated on the motherboard will be recognized.
If one's needed, it will be listed in the "Chipset" section under "Product Support/Drivers & Downloads"
Would the chipset drivers affect any of the other drivers? I had to re-install four drivers, including the video controller, SM bus controller, and Multimedia audio controller also, and I didn't have problems with any of them.
Which Dimension model do you have? Am I correct that you're trying to reinstall Windows XP? Have you checked Dell's "Reinstall Guide" for your system (see Product Support/Reinstall Guide) for instructions?
It's a Dimension 4600, and I'm re-installing Windows XP Home. No, I haven't checked the "Reinstall Guide" yet, but I will give it a look. Someone else told me that XP Home is known for problems with Ethernet Controllers... I was going to try re-installing the NIC card tomorrow to see if that would resolve the problem.
The
XP Reinstall Guide for the 4600 will help you determine what devices are installed on your system. The section entitled "
Install Hardware Drivers" shows the order the drivers need to be installed. Once you've identified the ones you need, you can use the list of available
XP downloads for the 4600 to download the ones you need.
I installed a new NIC card... problem solved. I simply disabled the old device. Thanks for all of your help. I have definitely learned more about this topic than I ever thought I would need to know!
Ikenhooer
37 Posts
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Posted July 1st, 2005 13:00
First, make sure it is an Intel Pro 10/100. If it is then these drivers should work
http://www.majorgeeks.com/Intel_PRO_101001000_d4399.html. Also, make sure you also installed the chipset drivers from intel.
Message Edited by Ikenhooer on 07-01-2005 09:31 AM