For most routers you want to have the tcp/ip properties set to "Obtain an IP address automatically". After doing that, reboot the computer then go to Start > Run and type cmd and click OK. In the command prompt window that comes up, type ipconfig /all then hit the Enter key. You should be getting an IP address in the range 192.168.xxx.xxx. Report back what you find.
It gave me a 169.xxx.xx.xx number. I also tried to release/renew it. When did the renew it said that it couldn't renew because it couldn't connect to my DHCP server.
Try running winsockfix for xp from
Here. Note that you will have to download it on a working computer, copy it to a floppy disk or CD-R, then copy it to the problem computer and run it. Steve
I ran it on the problem computer. It said to reboot after it was done automatically fixing the problem. I rebooted but was still unable to connect to the internet. Do you think it has something to do with xp home?
Try this. Go to Start > Run and type services.msc then click OK. See if DHCP client is started and running. If it isn't started, click on it, and start it and set it to run automically.
It says my DHCP client is already started and running but when I got to the command prompt and type in ipconfig/all, it says DHCP is not enabled. It changes though, when I manually put in the IP and all that info, it says its disabled. But when I let it automatically find the IP it says the DHCP is enabled.
Everything you report appears to be normal. If you input a static IP address, this is telling it that you do not need dhcp, so dhcp is disabled. If you tell it to obtain an IP address automically, this is telling it to use dhcp to obtain an IP address, so dhcp should be enabled. The problem is that for some reason your network card cannot get an IP address from the router when it is supposed to. Winsockfix or the winsock reset procedure should have fixed the problem, so I am now quite puzzled. Hopefully you haven't changed something when you were experimenting with different IP addresses that would cause this problem. If you have, it would be nearly impossible for me to tell from this end.
Has this computer ever worked on the network? Does it work if you plug it directly into the modem? (note that if you change the device connected to the modem, you need to reset the modem and the network by turning everything off, then turning on the modem first, waiting a few minutes, then turning on the router, if still present in the network setup, then finally turning on the computers). Have you tried reinstalling the drivers for the network adapter?
It has worked on a network before. Awhile back I used to run a router but we had a storm and it's never worked since. It fried my router so I had to go buy a new one. I've tried multiple routers and none have worked. It does work when I directly connect it to my modem. I did try reinstalling the driver for my network card yesterday but it didn't seem to help any.
Several months ago, we had a lightening storm here that caused the failure of a router and a network card on one of the computers on the network, so your scenario appears to be similar. Network cards can be found for less $10. Installing a new network card would be a rather cheap troublshooting step.
Actually, I just bought a new mobo and case and transferred all my 4600 stuff from the dell case to the new one. I can't get on the internet now even though it is picking up the ip address, etc. It says it is connected through my router right now, I just can't get on IE, AIM, etc.
volcano11
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28K Posts
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December 30th, 2004 15:00
For most routers you want to have the tcp/ip properties set to "Obtain an IP address automatically". After doing that, reboot the computer then go to Start > Run and type cmd and click OK. In the command prompt window that comes up, type ipconfig /all then hit the Enter key. You should be getting an IP address in the range 192.168.xxx.xxx. Report back what you find.
Steve
JSTA_1dbeff
15 Posts
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December 30th, 2004 15:00
volcano11
2 Intern
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28K Posts
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December 30th, 2004 16:00
JSTA_1dbeff
15 Posts
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December 30th, 2004 17:00
volcano11
2 Intern
•
28K Posts
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December 30th, 2004 18:00
JSTA_1dbeff
15 Posts
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December 30th, 2004 20:00
volcano11
2 Intern
•
28K Posts
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December 30th, 2004 20:00
Try this. Go to Start > Run and type services.msc then click OK. See if DHCP client is started and running. If it isn't started, click on it, and start it and set it to run automically.
Steve
JSTA_1dbeff
15 Posts
0
December 31st, 2004 13:00
volcano11
2 Intern
•
28K Posts
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December 31st, 2004 14:00
Everything you report appears to be normal. If you input a static IP address, this is telling it that you do not need dhcp, so dhcp is disabled. If you tell it to obtain an IP address automically, this is telling it to use dhcp to obtain an IP address, so dhcp should be enabled. The problem is that for some reason your network card cannot get an IP address from the router when it is supposed to. Winsockfix or the winsock reset procedure should have fixed the problem, so I am now quite puzzled. Hopefully you haven't changed something when you were experimenting with different IP addresses that would cause this problem. If you have, it would be nearly impossible for me to tell from this end.
Has this computer ever worked on the network? Does it work if you plug it directly into the modem? (note that if you change the device connected to the modem, you need to reset the modem and the network by turning everything off, then turning on the modem first, waiting a few minutes, then turning on the router, if still present in the network setup, then finally turning on the computers). Have you tried reinstalling the drivers for the network adapter?
Steve
JSTA_1dbeff
15 Posts
0
January 1st, 2005 15:00
volcano11
2 Intern
•
28K Posts
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January 1st, 2005 16:00
Several months ago, we had a lightening storm here that caused the failure of a router and a network card on one of the computers on the network, so your scenario appears to be similar. Network cards can be found for less $10. Installing a new network card would be a rather cheap troublshooting step.
Steve
JSTA_1dbeff
15 Posts
0
January 7th, 2005 19:00