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August 10th, 2006 12:00

Enter Network Password

Hello - today and for no appatent reason I keep getting a popup box that says Enter Network Password. This is every time I try to access Outlook Mail. It's never happened before. When I enter the passwork and click ok. It asks again and again and again and again .......
 
The box has 3 lines:
 
server (that one is greyed out)
name
password
 
Can anyone advise? Thanks

2 Intern

 • 

28K Posts

August 10th, 2006 13:00

The first thing to do is contact your ISP and see if there is some kind of glitch on their mail server.  If not, post back and we can go from there.
 
Steve

August 11th, 2006 21:00

Hello Spiney
 
I see that while using Outlook ur getting a enter n/w pswd error ...for this issues there are few registry keys that needs to be deleted and few string values that needs to be added
 
Make sure that u back up ur registry b4 performing these steps...
 
The steps wud be a bit lengthy...try that it works... :)
 
Quit all programs.
Click Start, click Run, type regedt32 in the Open box, and then click OK.
Locate and click the following registry key:
HKEY_CURRENT_USER\Software\Microsoft\Protected Storage System Provider
On the Edit menu, click Permissions.
Click the registry key for the user that is currently logged on and ensure that Read and Full Control permissions are both set to Allow.
Click the Advanced button, ensure that the user that is currently logged on is selected, that Full Control is listed in the Permissions column, and that This Key and Subkeys is listed in the Apply to column.
Click to select the Replace permission entries on all child objects with entries shown here that apply to child objects check box.
Click Apply, and then click Yes when you receive a prompt to continue.
Click OK, and then click OK again.
Double-click the Protected Storage System Provider key to expand the key, click the user subkey folder that is directly below the Protected Storage System Provider key, click Delete on the Edit menu, and then click Yes in the warning message dialog box.
The user subkey folder looks similar to the following example:
S-1-5-21-124525095-708259637-1543119021-16701
NOTE: For every identity that you have, there may be a subkey under the Protected Storage System Provider key. To resolve this issue in all of your identities, you must delete all of the user subkeys folders under the Protected Storage System Provider key.
On the Registry menu, click Exit, and then restart your computer

These steps shud work...if not its quite sure that the issue is with Outlook file and u need to call Microsoft for that
 
Any issues do revert back with queries
 
Thanks and Regards,
 
Sandeep Gupta
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