Error Message??????

Question

I just hooked up my desktop and inspiron to a linksys router. On the desktop I have windows millenium,on the inspiron I have XP home.   My problem is that sometimes when I bootup the desktop,my zone alarm program will not load,and I cannot get on the internet I called linksys tech support-they said I have to upgrade my desktop to windows xp. This doesn't sound right. Any help would be greatly appreciated, Mike

volcano11 · Answer

You shouldn't have to upgrade the desktop to Windows XP unless you are connecting the router by a wireless connection and you are trying to using WPA encryption.    If you disable Zone Alarm from running at startup, does the problem go away?   Steve

mike397 · Answer

Thanks Steve for your reply.... I disabled zone alarm and rebooted.I get the following error message:
"zone alarm is trying to initiate the true vector internet monitor on your computer.cancel?"
The strange thing is sometimes zone alarm comes up,and sometimes it doesn't.
Any ideas?
Mike

volcano11 · Answer

Completely uninstall Zone Alarm until you get everything working without errors.  Once it works, try reinstalling Zone Alarm.   Steve

mike397 · Answer

is it safe to run without zone alarm? does my router act as a firewall? thanks for your patience, mike

johnallg · Answer

Yes the router will be your firewall.  Log into the router, WAN area, and turn off the ping answer ability.  Then go to www.dslreports.com/scan/ and scan your setup for holes - they will report if you are stealth or if some port is open.

mike397 · Answer

John, Thanks for your reply. I tried to uninstall zone alarm...Now when I boot up I get the following error message'a required dll file vsnetutils.dll was not found' The program is still listed in my add/remove programs,and in my program listing. I beginning to have second thoughts about this router.....    Anything further you could suggest would be welcome, Mike

johnallg · Answer

I can't offer Zone Alarm advice - no experience.

mike397 · Answer

I found the answer in the Zonealarm forum,in their support section. They give a step by step instruction on how to uninstall all versions of zonealarm http://www.zonealarm.com  Thank you all for yor help. Mike

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