Error 'Update 778' when loading updated driver

Question

I downloaded an update for the 1370 wireless card from the microsoft site and now my wireless network doesn't work. I went to the dell site and got the driver directly from the dell site (R140747.EXE) and it fails after it reached 59% complete. I tried another download recommended from this forum (R151519.EXE) and the same error at 59%.   I have tried everything I have seen in the forums (closing virus software, editting setup ini file, etc) and I still get Update 778 error at 59%.   I am running on an Inspirion 6000, CARD (CIRCUIT), WIRELESS, MINI PCI CARD, 1370, BROADCOM CORPORATION, Dlink wireless router, windows xp with sp2, USA.   I have also received an error that says something about internal setting incompatible (unfortunately I didn't capture the exact wording - I will attempt to recreate the error)       This is terribly frustrating considering I was only following the dell suggestion that I update the driver and now that I attempted it, my laptop is sitting not being used.

irish36 · Answer

Thanks for your response, but I had already tried that. In fact, I have tried every solution that has been offered. The last one was to delete all the entries in the network adapter part of the device manager section. This one not only didn't bring back my wireless connection, but now I have lost my broadband connection too.   But, as I said, thanks for your response.

Rogar · Answer

Try shutting off your Anti-Virus before you begin the install. I got a similar error on a different Dell Driver install. In that case it worked for me, hopefilly for you too.   Rogar

Gina Q · Answer

irish36,

I see from several posts that you've been having trouble getting your wireless to work after an update. Let's try a few things to see if we can get this going again.

First, go to Add/Remove programs and uninstall all wireless drivers that you have installed that are listed. Also delete any copies of drivers you have downloaded.
Next, turn your system off.
Then boot to Safe Mode (from a cold start turn your system on and tap F8 until you get boot options, there will be 3 different Safe Mode options, choose the one that says Safe Mode only)
Once in Safe Mode go to your Device Manager by right clicking on My Computer and going to Manage, then look down the list for Device Manager and click the + sign.
Once in Device Manager look for Network Adapters and click the + sign
On each of the items under Network Adapters right click and tell the device to uninstall. Do this to all the items.
Once this is done reboot your system to normal Windows. Once Windows is up wait a few moments and allow the network adapters to reload.
Once they are reloaded reboot your system one more time.
Once the system is back up again, turn off your Internet Security software, especially the firewall)
Now install this driver.

(You'll need to redownload this.)

Now during this install tell me if it fails and if it does where, like you've done before the % where it stops.

Also, I don't remember but have you reseated the card? If you've not done this go ahead and remove the card and put it back in (reseat).

Message Edited by DELL-Gina on 06-12-2007 01:25 PM

eyeayea · Answer

I have been trying these steps as well. I have an Inspiron E1505 with Windows XP.   When it boots up in safe mode it tries to load the 1390 wireless card and then says access denied.  I also can not delete the Broadcom 440x driver as it says it may be needed for boot up as well as several of the other drivers named WAN Miniport.   Any ideas on what else to try?

dyingslowly13 · Answer

i have the same problem on my Inspiron 1501 with Vista but i havent tried those steps im trying them as we speak

Networking, Internet, & Bluetooth

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