ethernet controller for dimension 2300

Question

I reformatted a friend's hd on a Dimension 2300.  I have all the adapters it needs except the ethernet controller.  I have looked on the download page and I tried two without any luck.  I tried R35861 and R48857.  I haven't took the back off to try to find the name.  It has screws and I am scared to mess with it.  I did the chipset drivers first.  I thought it might have been a GVC ethernet adapter, but that didn't work.  If anyone can point me in the right direction or give me some advice, I would appreciate it.  I told him to find the Dell driver cd for me or his packing slip.  Thanks

volcano11 · Answer

The only ethernet controller shipped with that model is the Intel integrated adapter. The file - R48857 should work, providing the chipset drivers were installed prior to attempting to install the network drivers.

Steve

Gumluvr · Answer

Service tag is F3NCZ11

Gumluvr · Answer

I did the chipset drivers first.  It won't let me use that file to do the ethernet controller.  It says the file doesn't contain information about my hardware.  If I go to device manager and just click hardware changes it pulls up network adapters and puts Realtek RTL8139 Family PCI Fast Ethernet NIC there.  But I still have other devices with a yellow question mark and ethernet  controller under that.  I have tried to uninstall network adapters and just do ethernet controller.  I have left realtek and tried to do ethernet controller.  Neither way will take that file.  It has to be something simple I am doing wrong.  Please advice.  Thanks

Gumluvr · Answer

I am just going to redo the install and go through the steps it list on the site.  I have the utilities and drivers cd now.  I will repost if I have any problems.  Thanks

Gumluvr · Answer

I reinstalled xp again and did the drivers just like the directions said with chipset first.  I used the drivers and utilities cd.  It said my network used R36861(GVC Realtek driver for winxp)  so I used it.  Now it has Realtek under network adapters but I still have yellow question mark on other devices.  It says ethernet controller under other devices with quest. mark again.  I try to reinstall driver on ethernet con.  and it tells me the same thing as i listed above.  I'm at a loss of what to do.  Neither file will wok for ethernet con.  Please advise.  Thank for all the trouble.

volcano11 · Answer

Since this is a U.S. site, and is for U.S. customers, I have assumed that you purchased the system in the U.S.  If this is not the case, please provide information on where you purchased that system.   Steve

Gumluvr · Answer

It is a friend of mines.  He purchased the system in US.  Texas to be exact, from dell website.  I am currently looking under intel's website for the ethernet controller.

Gumluvr · Answer

Ok it is not intel.  It is a Realtek RTL8139 Family PCI Fast Ethernet NIC.  I search for the ethernet controller and found it.  But still no luck.  It does show that this is what is listed under network adapters.  My question is this.  If they use roadrunner for internet using a wireless adapter do they need this ethernet controller driver thing fixed?  They do not use the ethernet plug for this connection.  If it is not needed  then I will just leave it alone.

volcano11 · Answer

Is the Realtech card an add-in PCI card? If so, then that would explain why Dell doesn't provide drivers for it. You could try a Google search to see if you can locate drivers for that card. Since they are connecting by wireless, so long as the wireless works, then they don't need the ethernet to work. You can just leave it, but to me that's pretty unsatisfying. You never know when you might need ethernet to work.

Steve

Gumluvr · Answer

It came in stalled by Dell.  I took the back off and looked at it.  It is a realtek RTL 8139C.  I tried some last night and they didn't work for the ethernet controller but they do put realtek under network adapter.  I am going to search again because I probably didn't try the right one.  It has to be something simple like that.  Thanks

Gumluvr · Answer

I must have found the right one because now it just shows network adapter with realtek ..... under it.  I don't have a ethernet controller with question mark anymore.  Let me know if this is what is suppose to happen when you install the correct driver.  Thanks

volcano11 · Answer

It sounds like everything is now correct.  Are there any other devices in Device Manager that are showing as problem devices? Steve

Gumluvr · Answer

Everything is ok.  There aren't any question marks in device manager.  Thanks for your help.

Networking, Internet, & Bluetooth

ethernet controller for dimension 2300

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