The only ethernet controller shipped with that model is the Intel integrated adapter. The file - R48857 should work, providing the chipset drivers were installed prior to attempting to install the network drivers.
I did the chipset drivers first. It won't let me use that file to do the ethernet controller. It says the file doesn't contain information about my hardware. If I go to device manager and just click hardware changes it pulls up network adapters and puts Realtek RTL8139 Family PCI Fast Ethernet NIC there. But I still have other devices with a yellow question mark and ethernet controller under that. I have tried to uninstall network adapters and just do ethernet controller. I have left realtek and tried to do ethernet controller. Neither way will take that file. It has to be something simple I am doing wrong. Please advice. Thanks
I am just going to redo the install and go through the steps it list on the site. I have the utilities and drivers cd now. I will repost if I have any problems. Thanks
I reinstalled xp again and did the drivers just like the directions said with chipset first. I used the drivers and utilities cd. It said my network used R36861(GVC Realtek driver for winxp) so I used it. Now it has Realtek under network adapters but I still have yellow question mark on other devices. It says ethernet controller under other devices with quest. mark again. I try to reinstall driver on ethernet con. and it tells me the same thing as i listed above. I'm at a loss of what to do. Neither file will wok for ethernet con. Please advise. Thank for all the trouble.
Since this is a U.S. site, and is for U.S. customers, I have assumed that you purchased the system in the U.S. If this is not the case, please provide information on where you purchased that system.
It is a friend of mines. He purchased the system in US. Texas to be exact, from dell website. I am currently looking under intel's website for the ethernet controller.
Ok it is not intel. It is a Realtek RTL8139 Family PCI Fast Ethernet NIC. I search for the ethernet controller and found it. But still no luck. It does show that this is what is listed under network adapters. My question is this. If they use roadrunner for internet using a wireless adapter do they need this ethernet controller driver thing fixed? They do not use the ethernet plug for this connection. If it is not needed then I will just leave it alone.
Is the Realtech card an add-in PCI card? If so, then that would explain why Dell doesn't provide drivers for it. You could try a Google search to see if you can locate drivers for that card. Since they are connecting by wireless, so long as the wireless works, then they don't need the ethernet to work. You can just leave it, but to me that's pretty unsatisfying. You never know when you might need ethernet to work.
It came in stalled by Dell. I took the back off and looked at it. It is a realtek RTL 8139C. I tried some last night and they didn't work for the ethernet controller but they do put realtek under network adapter. I am going to search again because I probably didn't try the right one. It has to be something simple like that. Thanks
I must have found the right one because now it just shows network adapter with realtek ..... under it. I don't have a ethernet controller with question mark anymore. Let me know if this is what is suppose to happen when you install the correct driver. Thanks
volcano11
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June 21st, 2006 18:00
The only ethernet controller shipped with that model is the Intel integrated adapter. The file - R48857 should work, providing the chipset drivers were installed prior to attempting to install the network drivers.
Steve
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June 21st, 2006 18:00
Gumluvr
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June 21st, 2006 22:00
Gumluvr
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June 21st, 2006 23:00
Gumluvr
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June 22nd, 2006 01:00
volcano11
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June 22nd, 2006 01:00
Gumluvr
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June 22nd, 2006 04:00
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June 22nd, 2006 05:00
volcano11
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June 22nd, 2006 12:00
Is the Realtech card an add-in PCI card? If so, then that would explain why Dell doesn't provide drivers for it. You could try a Google search to see if you can locate drivers for that card. Since they are connecting by wireless, so long as the wireless works, then they don't need the ethernet to work. You can just leave it, but to me that's pretty unsatisfying. You never know when you might need ethernet to work.
Steve
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June 22nd, 2006 19:00
Gumluvr
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June 22nd, 2006 21:00
volcano11
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June 23rd, 2006 04:00
It sounds like everything is now correct. Are there any other devices in Device Manager that are showing as problem devices?
Steve
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June 26th, 2006 03:00