Ethernet Controller trouble on reinstall.

Question

Let me say first that i have read the FAQs here before posting. I have recently reinstalled windows on my Dimension 8250. I do not have the original resource cd. I cannot get the ethernet controller to work properly. In device manager, it shows with a yellow question mark, along with the multimedia adapter and pci input device, all grouped together. I installed the chipset drivers first off, and then the broadcom driver, both direct from support.dell.com. Nothing has changed, and the network controller is still not working. Thanks in advance for any input.   Kyle

volcano11 · Answer

Which of the two possible ethernet network adapters do you have on that machine and which drivers did you install?  If you have the Gigabit adapter, the the Broadcom drivers are correct.  If you have the Intel 1o/100 LOM, then you need to install drivers for that.   Steve

volcano11 · Answer

Go to the following site, enter your service tag number the click on the 'Original Configuration' tab.  This will give you a rather cryptic list of the components insalled on your 8250 when it shipped.   Steve

kylethegreat · Answer

I got it, you were right, I needed the other set of drivers. When I originally put in my service tag the first time, the broadcom drivers were listed as Recommended, but the intel one was optional. Thanks again   Kyle

kylethegreat · Answer

Can I tell if i open up the box? I dont have any of the documentation so I don't know. Guess I'll take a look. Thanks

volcano11 · Answer

''Optional' and 'Recommended'  are not specific to your machine.  They are recommendations only if you are considering updating the drivers.  Since you have no drivers, these don't have any application to you situation.   Steve

Networking, Internet, & Bluetooth

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