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March 16th, 2011 19:00

Ethernet not working -.-

well, i bought a Dell laptop not so long ago. Its new and it works ok with wifi. but when i try connecting the ethernet cable i says public network no access. i have no idea how to get an ISP.  i am running out of ideas ....HELP!

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March 17th, 2011 02:00

 demondemon,

 

You said...

i have no idea how to get an ISP

An ISP is an Internet Service Provider. Your phone company or cable company are ISP's

 

You have to turn off the Wifi Adapter and shut down the computer. Attach the ethernet cable from your computer to your Internet Service Provider's modem/router. Power on the computer. Once your computer is done logging in, you should be able to click on Internet Explorer(or your browser) and you should be online.

 

 

Rick

3 Posts

March 17th, 2011 15:00

i did what you said and it still will not connect. i ran the Windows Network Diagnostics and it says to investigate router and modem issues. i did the steps shows and it still will not work. i have a computer and the modem has no problem with it. my laptop is the only  things that is having difficulties.

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March 18th, 2011 03:00

 demondemon,

 

Did you setup your wireless router?

 

How to login to your wireless router and use these Recommended Wireless Router Settings

 

Step by step instructions can be found at...

 

Setting up/Troubleshooting a Wireless Network

 

 

Rick

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March 18th, 2011 08:00

firewall?

3 Posts

March 19th, 2011 18:00

i finally managed to connect to the internet. thank you so much:emotion-1:

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March 20th, 2011 00:00

 demondemon,

 

Glad you got it working! :emotion-21: Thanks for posting back.

 

Take care,

 

 

Rick

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