explorer

Are you able to ping your DNS server's IP address?

kg1451,

Try running...

ipconfig /all log

The default gateway is how to log in to your wireless router.

This works for printers, maybe this will also help you with McAffee, there might be something that McAffee is blocking.

• Allowing Printer past McAfee
• 
  1. Open the McAfee Security Center and then click on the ‘Internet and Network’
• 2. To the right of ‘Internet and Network’ you would see all the services that are present under it, just below that you would have a button ‘Configure’ please click on that.
• 3. Now you would have the Internet and Network Configuration, in this window you would have an option ‘Firewall Protection in Enabled’ to the right of that you would have a downward arrow, click on that.
• 4. Then click on the ‘Advanced’ button which would have a new screen up.
• 5. To the left of that window you would have ‘System Services’ click on it and to the right pane of the window you would have the ports listed.
• 6. Please check the option which is for ‘Windows File Sharing’ then click on ‘Apply’ and then ‘Ok’
• 7. Restart the computer

Rick

Who is your ISP and what is the model of your router/gateway?

Apologies, sounds to technical for me to perform, could you please oblige and guide me through it.

Regards,

That's the IP of your gateway/router, which is performing DNS forwarding.  If you login to your gateway/router, you should be able to find the DNS Server IP address that your internet service provider sets.  After you've gotten that, try pinging that DNS server from the system that is having the problem, when the problem is occurring.

AOL and Netgear dg834g.

thanks

When you have this issue, are the following lights displayed as follows:

• The power light is lit green, steady light, no blinking
• The DSL Internet light is lit and green, indicating a DSL connection.  steady light, no blinking.

• The wireless light is lit and green, either steady or blinking

• The Internet light is green, indicating you are connected to the ADSL network.  steady or blinking light, no blinking.

Sure 192.168.0.1

I hope this is right.

Thanks

Thanks, done results 0% loss.

Okay, go to http://192.168.0.1 and login using the username and password that you setup.  If you don't recall what username and password you created, then try using admin for the router User Name and password for the router Password, both in lowercase letters.

Then look around for your DNS Server IP addresses and write those numbers down.  Then on the system that is having this problem and when the problem is occurring, open a command prompt and type "ping ipaddressthatyouwrotedown".  For example, if the DNS Server IP address is 69.56.12.1 then open the command prompt and type "ping 69.56.12.1".  Make sure that you see 0% loss as the result.

Let me know what you find out.

Power light is steady,

DSL light is steady,

Wireless light is flashing,

Internet light is flashing,

kg1451,

Did you try...

How to repair a connection?

Rick 

sorry please instruct me how to open a command prompt.

Click "Start" on your taskbar, then click "Run", type "cmd" and press enter.  That will open a window with a mostly black background.  That is the command prompt.

This youtube video might help:

http://www.youtube.com/watch?v=X3NtiEbNe-c

I have another laptop that is running off the same router, also xbox and a ps3.

Th elaptop is have the same problems woth explorer not loading pages this one operates with vista, however i just tried browsing through AOL and it seems to work fine with that.

Strange.