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2926
November 15th, 2009 07:00
failure to connect to msn.com/
About 2 weeks ago I lost my home page. When I type in www.msn.com I am redirected to http://dell.v14.msn.com/. I cant even get to MSN.com any more. I have searched on the web and the only answers seem to be re-install Windows. I am not tech savy and do not want to try this. Dell support tried to direct me to fee based support because it was a "software issue". I think this is something Dell did and I am not willing to pay for it. Any thoughts
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TheRealFireblad
4 Apprentice
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4.6K Posts
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November 15th, 2009 09:00
Welcome to the forums :emotion-21:
Try clearing your internet cache/deleting your temporary files, then logging into the MSN website again?
CMM349
2 Posts
0
November 15th, 2009 11:00
thanks...tried that but no dice.
I decided to download fireFox and no no problem, but I would still like to resolve for IE.
TheRealFireblad
4 Apprentice
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4.6K Posts
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November 16th, 2009 11:00
Weird?
What system are you using, what OS are you running, and what version of IE is it?
pradeepherle
14 Posts
0
November 16th, 2009 11:00
If its working in Mozilla and not in IE, then it must be one of the Addons or a browser high jack which is causing the problem, Try resetting IE, if its older version of IE, try to upgrade it to IE 8
txhanna
2 Posts
0
November 16th, 2009 11:00
The same thing happened to me! I bought a new Studio 16 XPS, it has only been out of the box for 2 days!
They also offered me a Fee based warrenty $269 I didnt change any settings, they said they know the problem but can not tell me or fix it without the FEE
HELP!!!!!
Cymru1
22 Posts
0
November 17th, 2009 06:00
This is Dell deciding for you which sites you can see. It sucks. And to add insult to injury, they hijack your homepage with a dead link! Take a look here and see if any of this helps. I finally got to MSN.com.
http://en.community.dell.com/forums/t/19303965.aspx