First of all, I'm totally confused by the description of your network. You say that the router gets its internet connection through the desktop. What kind of internet connection is this? Normally one connects to the router to a cable or dsl modem and all computers get their internet connection through the router. Are you running Internet Connection Sharing on the desktop?
Note that routers provide one way firewalls. In other words, they protect against attacks from the outside. If one somehow downloads a trojan virus to a computer and the trojan tries to send information out from the computer, the router's firewall will not stop that type of attack. Thus, it is recommended that all computers that connect to the internet have a software firewall running that would stop such an attack. Note that the firewall built into Windows XP is also a one way firewall and would not stop the trojan type of attack.
Regardless of whether or not a firewall is running, any computer connected to the internet is subject to viruses and spyware, both of which can severly affect the operation of the computer. Viruses can be dealt with by running antivirus softwre with up to date virus definitions. Spyware is trickier to deal with. One has to be careful about what one allows to be downloaded on the computer by clicking links on the internet and one needs to run antispyware software, like Microsoft's currently free beta antispyware sofware. Still, there is no single program that eliminates all spyware so one needs to be educated about what to download and what not to download. In short, the computer can be messed up in just a few seconds of internet activity if one is not careful.
If the Windows repair doesn't fix the problem, post back with more information including the full and exact text of any error messages that you get and better description of how your network is set up.
Thanks for your help. I guess I didn't explain my internet connection very well. I'm very new to using a router. I have DSL and am using a router for both computers. What I didn't know was that routers have built-in firewalls. That certainly answers the firewall question for me.
I do use my spyware programs faithfully. I have both Adaware and Microsoft Beta on both computers and run them both at least once a week as well as a virus scan. I was actually trying to run the spyware the other night on the laptop when it froze on me. When I rebooted it wouldn't open up windows at all, and now I can't get in. I was asking about the firewall only because I really don't know it's function. I know about viruses -- been there, done that! I'm pretty careful, but the laptop is not my computer either.
I am running a reinstall, I think. I put in the CD and repair wouldn't work without an administrative password, which my daughter says she's never used so doesn't know it, so I went for the next choice which was a reinstall. I honestly didn't know what else to do and at this point I just want to get it working. I'm not sure if this means the laptop will be missing any files or programs, but I can't afford a computer person right now, and I'm free! lol
I'll let you know if I get errors. Right now all I've gotten is messages that the "set-up cannot copy the file," and then gives me the file name and I have to tell it to skip that file since I really have no other choice other than exit the set-up. I'm just leaving it running, and it looks like it's going to take a couple of years to finish!!
Thanks again for your help. I'm sure I'll be posting back in a few hours.
almost sounds like a bad HD or ram... if it's a dell, press F12 at the dell screen and select diagnostics/utility partition and run all the tests. if it's not a dell, then find out who made the drive and search their site for diagnostic programs. for the ram you can use
http://www.memtest86.com/
Bad hard drive? Oh please don't tell me that! How on earth do these things happen?
Yes, the laptop is a Dell. I did a couple of things. I did a Windows setup but that didn't do anything. Then I tried a system repair and recovery functionality, but that led me nowhere since I didn't know what I was supposed to type in. So now I'm performing the task you suggested, the diagnostics partition, which it's doing right now.
My daughter moved here a couple months ago and she said the laptop was working just fine before, so now I'm wondering if something could have happened in the move. She's very careful with her computer. She had it in its case and kept it in her car during the move. I guess they're just sensitive. But so far I'm not very impressed with Dell. My old desktop may be a little slow, but it's a workhorse.
Well, I'm in the process of running the diagnostics partition right now so I'll get back to you on it.
i'm only speculating because of the failure to copy files message -- the drive maybe perfectly fine but it's worth ruling out bad hardware before troubleshooting software problems.
Does the daughter's computer connect fine when using Ethernet cable to the router?
If it, too, has a problem then make sure you remove any 'hard-coded' TCP/IP address(es)
Another thing, please run Windows update (when you can) and make sure all critical updates are current (again, before you go too far in problem solving)
volcano11
2 Intern
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28K Posts
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May 20th, 2006 03:00
First of all, I'm totally confused by the description of your network. You say that the router gets its internet connection through the desktop. What kind of internet connection is this? Normally one connects to the router to a cable or dsl modem and all computers get their internet connection through the router. Are you running Internet Connection Sharing on the desktop?
Note that routers provide one way firewalls. In other words, they protect against attacks from the outside. If one somehow downloads a trojan virus to a computer and the trojan tries to send information out from the computer, the router's firewall will not stop that type of attack. Thus, it is recommended that all computers that connect to the internet have a software firewall running that would stop such an attack. Note that the firewall built into Windows XP is also a one way firewall and would not stop the trojan type of attack.
Regardless of whether or not a firewall is running, any computer connected to the internet is subject to viruses and spyware, both of which can severly affect the operation of the computer. Viruses can be dealt with by running antivirus softwre with up to date virus definitions. Spyware is trickier to deal with. One has to be careful about what one allows to be downloaded on the computer by clicking links on the internet and one needs to run antispyware software, like Microsoft's currently free beta antispyware sofware. Still, there is no single program that eliminates all spyware so one needs to be educated about what to download and what not to download. In short, the computer can be messed up in just a few seconds of internet activity if one is not careful.
If the Windows repair doesn't fix the problem, post back with more information including the full and exact text of any error messages that you get and better description of how your network is set up.
Steve
Shelley430
9 Posts
0
May 20th, 2006 06:00
Hi Steve,
Thanks for your help. I guess I didn't explain my internet connection very well. I'm very new to using a router. I have DSL and am using a router for both computers. What I didn't know was that routers have built-in firewalls. That certainly answers the firewall question for me.
I do use my spyware programs faithfully. I have both Adaware and Microsoft Beta on both computers and run them both at least once a week as well as a virus scan. I was actually trying to run the spyware the other night on the laptop when it froze on me. When I rebooted it wouldn't open up windows at all, and now I can't get in. I was asking about the firewall only because I really don't know it's function. I know about viruses -- been there, done that! I'm pretty careful, but the laptop is not my computer either.
I am running a reinstall, I think. I put in the CD and repair wouldn't work without an administrative password, which my daughter says she's never used so doesn't know it, so I went for the next choice which was a reinstall. I honestly didn't know what else to do and at this point I just want to get it working. I'm not sure if this means the laptop will be missing any files or programs, but I can't afford a computer person right now, and I'm free! lol
I'll let you know if I get errors. Right now all I've gotten is messages that the "set-up cannot copy the file," and then gives me the file name and I have to tell it to skip that file since I really have no other choice other than exit the set-up. I'm just leaving it running, and it looks like it's going to take a couple of years to finish!!
Thanks again for your help. I'm sure I'll be posting back in a few hours.
~~Shelley
NemesisDB
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•
7.9K Posts
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May 20th, 2006 15:00
Shelley430
9 Posts
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May 20th, 2006 15:00
NemesisDB
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7.9K Posts
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May 20th, 2006 17:00
BBraxton
2 Intern
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2K Posts
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May 22nd, 2006 11:00
If it, too, has a problem then make sure you remove any 'hard-coded' TCP/IP address(es)
Another thing, please run Windows update (when you can) and make sure all critical updates are current (again, before you go too far in problem solving)