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November 21st, 2005 17:00
GX110 modem installation....chasing my tail....please help!
My husband purchased a GX110 (used) for our anniversary... hence, I have no documentation, etc., to refer to. Recently, I had to reformat, and have managed to get everything working except for the modem. It's a 3Com USR 56K Win Fax Modem INT. I found the appropriate driver, the problem is this: when the PC detects the modem and installs it, it automatically assigns it to COM3, which is not recognized in my device manager. And when I try to install a new COM port, it installs COM5, rather than COM3. I've tried unistalling and reinstalling, as well as reseating the modem. Still, it ends up the same way each time. Is there some way to fix this, other than with gasoline and a match??
Thanks in advance for any assistance!
speedstep
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November 21st, 2005 17:00
What OS?
What service pack?
What is the Serial Number/Service tag of the machine.
LunachikFringe
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November 22nd, 2005 03:00
Sorry...
Running Windows 98SE; Service Tag: 4BBSG01; unsure about the service pack... where would I find that info?
I've tried installing the Hawk driver, but the Hardware Wizard says the appropriate driver is not at that location. Thanks again for any/all assistance.
speedstep
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November 22nd, 2005 12:00
98 Second Edition is the Important part.
http://support.dell.com/support/downloads/index.aspx?c=us&cs=19&l=en&s=dhs
WIN98 Non Second Edition uses WIN95 VXD drivers instead of the WDM drivers that
98SE/ME/2000/XP uses.
WIN98 is un supported due to its VXD driver requirement. That means if you cannot find WIN95 drivers you MUST upgrade to 98SE or higher.
Typically These days I recommend WIN2000 because 98/98SE/ME
The GX110 has many audio options. Depends on if its Onboard or a Card.
Analog Devices AD1881 Integrated Audio
Analog Devices AD1885 Integrated Audio
Creative Labs SB AudioPCI 64V
Creative Labs Sound Blaster 64 PCI
Creative Labs Sound Blaster Live! 512V
Voyetra Turtle Beach Santa Cruz
Same thing with modem
This is only a guess as I do not know what the original config for your system is due to invalid service tag.
3Com Controller-based v.90 Modem
Modem drivers for 3Com PCI Hardware modem 46XVP and 19YRD (Hawk)
ftp://ftp.dell.com/comm/Hawk98.exe
Aztech 3858-U
Aztech 3880W(B)- Data/Fax Modem - Europe
Aztech 3880W(U)-Data/Fax Modem - US
Conexant V.90 PCI Data/Fax Modem for Windows
Message Edited by SpeedStep on 11-22-2005 09:38 AM