HAVING PROBLEMS ACQUIRING CLIENT IP ADDRESS

Question

Greetings,   Thank you for the response Volcano11 and the etiquette tip. I am going to check the link you sent. To help troubleshoot this problem, I went to Start > Run and typed cmd then clicked OK. In the command prompt window that opens, I typed ipconfig /all then hit the enter key. I did this while the computer is attempting to connect through the wireless adapter. I received the following message: 'An internal error occurred: The request is not supported. Please contact Microsoft Product Support Services for further help. Additional information: Unable to query host name.'   Below is the original message I sent: 'I have a Dell Dimension 4700 running Microsoft Windows XP Home Edition Version 2002 Service Pack 2 Pentium(R) 4CPU 2.00GHz, 2.79 GHz 504 MB of RAM.I am using a DELL Wireless 1450 802.11a/b/g USB 2.0 Adapter to connect to my wireless network.Several computers in two adjacent buildings are connected through the Verizon/Westel Router model: D90-327W15-06 ADSL2+ Versalink and an Apple Airport Extreme. The Dell Dimension 4700 I am speaking of is the only computer that is having a problem connecting to the internet.For some reason, the computer shows that signal strength is good, but for some reason is not acquiring a Client IP address. It reads 0.0.0.0 - I have tried to assign one and that did not work. I connected the computer and the router physically with a cable temporarily to be able to access the router setup protocol. This did not work.I am using the same Wireless adapter in the same room now on my Dell Optiplex GX110 running Microsoft Windows 2000 5.00.2195 Service Pak 4 with 129.260 KB RAM and it is working fine. What can I do besides re-install Windows XP on the DIM 4700 and build it up again?'

karl_lvl2tech · Answer

you connect the 4700 to the airport router and still cannot get an ip address?

Siphiwe · Answer

Greetings and thanks for the help. Using the Dell 1450 wirelses adapter, I tried to connect to the Apple airport and I could not get an IP address. I did not try to connect to Apple airport directly via ethernet.   I did connect to Westel Router/Verizon directly via ethernet and still was unable to get IP address/link to internet.   Then I went to http://support.dell.com/support/topics/global.aspx/support/dsn/en/document?docid=125CFDEB0AFE10E1E0401E0A55174E79&c=us&l=en&s=dhs '   and downloaded (from another computer) fi rmware version 03.02.01(or later, not sure) onto an external hardrive which I connected to DIM 4700 (with Dell 1450 USB adapter plugged in) and ran the setup program twice. Each time, I got the following message:   'Setup did not detect your modem. Check connection and verify modem power is on, then select 'Retry modem detect' and click next. If all connections are OK and modem is powered on, select 'Configure Static IP on Nerwork Card and click Next'. When I did that, I then selected 'Dell Wireless 1450 Dual Band ....' and clicked next. After that, i received message:   Click Next to set the following IP Address: 192.168.0.250 subnet mask 255.255.255.0'   Then it says setup has finished setting the static IP address . . .. restart computer. When I restart, I get the same message I started with, 'Setup did not detect your modem . . . . ' What next.Icon says signal strength from adapter is 'good'.   Siphiwe

karl_lvl2tech · Answer

hmm some suggestions. the versalink that you are using is basically also a router. a modem/router in fact which also has wireless capabilities, nat forwarding which means you dont have to use the airport anymore since its just redundant for a home network. can you plug the pc straight to the airport do an ipconfig /release and ipconfig /renew in run/cmd and lets see what happens..

karl_lvl2tech · Answer

:smileyhappy:

Siphiwe · Answer

Greetings,   I plugged the DIM 4700 into the Apple Airport via ethernet and in cmd prompt typed ipconfig /release. I got a message saying there was an internal error, and that failed to query host.   Siphiwe

Davet50 · Answer

go into Contol panel and open network connections and post what it shows.

Networking, Internet, & Bluetooth

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