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4350
February 23rd, 2009 21:00
having trouble keeping my wireless connection
I have a dell inspiron 1501, using windows vista
I recently upgraded my interenet service so they sent me a new modem which is 2wire.
I have NO problem connecting to the interenet when the ethernet cord is connected, its only when I'm trying to run my interenet wirelessly. I contacted my internet provider and they took me through all the steps, they finally told me that my computer is picking up random ip addresses and thats the reason why I lose my wireless internet connection all the time. By the way they told me that when I lose connection to shut my computer down and then restart it, I do that and it does work for a little while but pretty soon after I'm having to shut my computer down again, I dont know but I can imagine shutting my computer down so much per day cant be good for it.
Can anyone help me figure out how to make my computer stop pulling random ip addresses so that I can run the internet wirelessly?
Thank you in advance!
Sherrie
Griffin, GA
canadian010100
10 Posts
0
February 23rd, 2009 21:00
I am having a similar problem, after a short period of time using the internet, either on IE7 / FF, or P2P, I loose my wireless connection. My computer tells me I am connected, but I can not access anything, I must restart before I can access the web again. I have not changed anything to my system or my network. Its not my router or ISP as my other lap top remains connected to the internet.
The system in question is an Inspiron 1720. Currently working on a solution, any help will be appreciated.
Aaron
JakeIVIV
2 Posts
0
February 24th, 2009 04:00
This seems to be a fairly common problem and I hope someone has solved it. I have an Inspiron and have had the problem for nearly two years. My wireless connection to the intenet drops even though I am "connected" to my router and I can access the internet through my modem with a direct cable link. Anyone resolved this problem?? It will likely keep me from buying Dell again.
PudgyOne
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February 24th, 2009 19:00
Sherrie, Aaron and Jake,
Ususally when you get a new modem/router, you have to setup everything. The basic setup should look like...
wall > ISP modem/router > wireless router(if any) > wired/wireless
People with DSL need to have a DSL filter on everything, phones, answering machines, faxes, etc..., everything except the DSL Modem/router, itself.
You may share a DSL filter.
wall > DSL Filter > splitter > multiple devices
In order to get everything working, you must setup your wireless router. I recommend using these Recommended Wireless Router Settings to get everything to communicate with no problems. Using any other type of settings and security, can cause poor and/or drops in connections.
Most computers turn off USB ports and Wireless devices, like your wireless cards to save power.
To turn this off for USB Devices, follow these instructions.
Go to device manager(right click my computer, left click properties, left click hardware, left click device manager)
Go to the USB Controller section and click the + sign.
Go to each USB Root Hub and right click on it, left click properties, left click power management. Uncheck the box, allow computer to turn off this device to save power.
Restart your computer.
To turn off this feature for your wireless card, follow these instructions....
Go to device manager(right click my computer, left click properties, left click hardware, left click device manager). Click on Network and then right click on your wireless adapter, left click properties, power management. Uncheck the box, allow computer to turn off this device to save power.
If you need to repair your connection, then please read...
How to repair a connection
Rick
canadian010100
10 Posts
0
February 27th, 2009 09:00
Thanks for the good information Rick, but the problem (at least mine), is that everything is fine, no hardware changes in the computer, the router and modem haven't moved or anything. When using the internet it just stops working on my computer - my other lap top still has access during these down times. Every aspect of the computer says its connected to the internet and there are no problems, but I simply can't get anything to load or download... until I restart.
Its almost impossible to force the problem to occur as it seems to happen randomly, but frequently enough for me to say once a day.
JakeIVIV
2 Posts
0
February 27th, 2009 10:00
I followed the procedure outlined for turning off the power management function of my wireless card and have not had a problem since. It has only been two days since I made the change, but typically my wireless connection would drop at least once a day. I have my fingers crossed. Thanks for the help.
PudgyOne
11 Legend
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February 27th, 2009 12:00
Jake,
GREAT JOB! :emotion-21:
canadian010100,
A couple of questions would be...
Do you use any peer to peer programs, like kazza, bearshare, limewire, etc...?
Did you install/re-install the operating system at all, maybe recently? Make and model of computer and Operating system would be helpful.
What type of virus protection are tyou using?
What type firewall are you using?
Security in your wireless router, what type?
Any 2.4gh cordless phones in your home or neighbors?
Rick