7 Technologist

 • 

7.1K Posts

September 19th, 2012 08:00

Hi talha khan,

To resolve the issue. Please follow the steps mentioned below.

  1. Right-click My Computer> Click Properties> Click the Hardware tab> Click Device Manager> Click the plus sign (+) next to Network adapters to expand the selection> Right-click Wireless card installed on your computer> Click Properties> Click the Power Management tab and please uncheck the boxes checked.

 

  1. Next click on advanced tab.
  2. Change Roaming Aggressiveness to maximum.
  3. Change the wireless channels in the ‘advanced card properties’ to 11 or 6 and Disable Bluetooth Collaboration.

Check for the issue.

Please let me know if this helps.

9 Legend

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30.3K Posts

September 19th, 2012 09:00

talha khan,

 

Places to look to see if your Connection is enabled

 

Hit the Windows key and the X Keys at the same time or start, control panel, windows mobility center

 

Click on the little antenna in the Radio Control Options.

 

 

You should then see...

 

Make sure the boxes are checked.

 

 

Rick

25 Posts

September 19th, 2012 14:00

Thanks Ravi Chandra for your quick reply .. I did it all but nothing changed , it is same as it was .

Here is the picture of my device manager

I have read in other post that the order in which all the drivers are installed can also cause some problem .. I didn't know that and not followed any order .

25 Posts

September 19th, 2012 14:00

Thanks for considering my problem Rick , I didnt have Radio option in my mobility center .

This is my mobility center.

25 Posts

September 19th, 2012 14:00

I have installed Dell Quickset and got Radio control in windows mobility center , both WLAN and WIFI options are checked .

9 Legend

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30.3K Posts

September 19th, 2012 15:00

talha khan,

 

So you recently reinstalled/install the operating system, correct?

 

When you reinstalled the operating system, did you install the Desktop/Notebook system software and the chipset drivers first? If not, the rest of the drivers will fail to install. How to Download and Install Drivers in the Correct Order

Start with the Desktop/Notebook system software and the chipset drivers and follow the list.


 

Rick

25 Posts

September 19th, 2012 23:00

Ok I am instaling all the drivers in correct order ..

25 Posts

September 20th, 2012 03:00

I have installed all the drivers in the given order but nothing changed .. 1 more thing the driver mentioned in first place system utilities said it was not compatible with the windows or system .

9 Legend

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30.3K Posts

September 20th, 2012 07:00

talha khan,

 

Can you run Finding System Information REMOVE YOUR PRODUCT ID and post the information back here.


 

Rick

9 Legend

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30.3K Posts

September 20th, 2012 11:00

talha khan,

 

I did not see any Dell Notebook System Utility for this system. You started with the chipset drivers then followed the list.

 

Places to look to see if your Connection is enabled

 

Start, control panel, device manager. Click on Network and then right click on your wireless adapter, left click properties, power management. Uncheck the box, allow computer to turn off this device to save power.

Click on advanced. Look for Antenna Diversity. Chaneg the Antenna Diversity from Auto to Aux.

 

I went to the power options, and changed the Wireless Adapter Setting, from Maximum Power Setting to Maximum Performance.

 

 

Rick

25 Posts

September 20th, 2012 11:00

Here is all the information...

Microsoft Windows [Version 6.1.7601]

Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Users\Talha>systeminfo

Host Name:                 TALHA-PC

OS Name:                   Microsoft Windows 7 Ultimate

OS Version:                6.1.7601 Service Pack 1 Build 7601

OS Manufacturer:           Microsoft Corporation

OS Configuration:          Standalone Workstation

OS Build Type:             Multiprocessor Free

Registered Owner:          Talha

Registered Organization:

Original Install Date:     9/20/2012, 1:58:29 PM

System Boot Time:          9/20/2012, 10:22:34 PM

System Manufacturer:       Dell Inc.

System Model:              Inspiron 5520

System Type:               x64-based PC

Processor(s):              1 Processor(s) Installed.

                          [01]: Intel64 Family 6 Model 58 Stepping 9 GenuineInt

el ~1175 Mhz

BIOS Version:              Dell Inc. A07, 5/17/2012

Windows Directory:         C:\Windows

System Directory:          C:\Windows\system32

Boot Device:               \Device\HarddiskVolume3

System Locale:             en-us;English (United States)

Input Locale:              en-us;English (United States)

Time Zone:                 (UTC+05:00) Islamabad, Karachi

Total Physical Memory:     3,998 MB

Available Physical Memory: 2,756 MB

Virtual Memory: Max Size:  7,995 MB

Virtual Memory: Available: 6,508 MB

Virtual Memory: In Use:    1,487 MB

Page File Location(s):     C:\pagefile.sys

Domain:                    WORKGROUP

Logon Server:              \\TALHA-PC

Hotfix(s):                 3 Hotfix(s) Installed.

                          [01]: KB971033

                          [02]: KB958488

                          [03]: KB976902

Network Card(s):           3 NIC(s) Installed.

                          [01]: Realtek PCIe FE Family Controller

                                Connection Name: Local Area Connection

                                DHCP Enabled:    Yes

                                DHCP Server:     192.168.0.1

                                IP address(es)

                                [01]: 192.168.0.103

                                [02]: fe80::e136:2922:b0e6:cb0d

                          [02]: Dell Wireless 1704 802.11b/g/n (2.4GHz)

                                Connection Name: Wireless Network Connection

                                Status:          Media disconnected

                          [03]: Bluetooth Device (Personal Area Network)

                                Connection Name: Bluetooth Network Connection

                                Status:          Media disconnected

9 Legend

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30.3K Posts

September 20th, 2012 12:00

talha khan,

 

Insert the Dell Drivers disk that came with your system. Look and see if the Dell Notebook System Utility is there. If yes, then install that version and also install the chipset drivers. Then install the network adapters

 

 

Rick

9 Legend

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30.3K Posts

September 20th, 2012 12:00

talha khan,

 

 

Did you install Dell Quickset?

 

 

Rick

25 Posts

September 20th, 2012 12:00

Dell Notebook System Utility is not listed in recommended drivers but when I optional and tried to install it says incompatible with your system/windows

25 Posts

September 20th, 2012 12:00

This setting also doesn't work for me .

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