463 Posts

June 18th, 2006 14:00

Have you tried uninstalling the modem in Device Manager and restarting WinXp to see if it will be re-installed/recognized?


3 Posts

June 18th, 2006 20:00

Yes--I probably did that 2 or 3 times.  About the only thing I didn't do was physically pull out the modem and reinsert it.  Although I did check to make sure it was inserted properly.  Thanks for the response.

463 Posts

June 18th, 2006 22:00

In Device Manager, open Modems, right click on the modem, properties, click on Resources tab---is there a conflict?

Also, have you checked with the modem manufacturer's website for updated drivers?

Message Edited by beneteau on 06-18-200606:37 PM

3 Posts

June 18th, 2006 23:00

I pulled out the modem to see what was written on it.  It may have not been original equipment.  I didn't even think of that.  Anyway, I found the driver, downloaded, and installed, and it works!  Thanks for the responses.
 
 

463 Posts

June 18th, 2006 23:00

Glad it's working!

Get Firefox!

35 Posts

June 19th, 2006 02:00

the first thing you need to do when the modem is detected and the driver isnt getting installed is...

guess what...

RESEAT THE MODEM. after a reinstallation of the OS the modem is usually not detected by the computer.

you now know what worked right? when you pulled the modem out to get the number... you actually reseated. after a reseat the modem, its not detecting the modem its the modem h/w that got fried.

sorry wasnt able to help you earlier but glad you got it working :)

 

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