Help, Internet only working in SAFE MODE!

Question

Can anyone help me please. We just reinstalled our windows xp cause our connection wasn't working. Now it only works in safe mode. Dell said it was a software problem but what software? Help me please.

volcano11 · Answer

What kind of connection (cable/dsl/dialup)? If cable or dsl is it a USB connection or an ethernet connection? After installation of Windows, did you install the chipset drivers first, then install the drivers for all other devices?

Steve

Archie09 · Answer

I'm not sure what you mean by chipset drivers. I have all my drivers installed but one. And its a multimedia driver.

volcano11 · Answer

If you didn't install the chipset drivers first, then Windows won't know whether or not all device drivers are properly installed. The chipset drivers are necessary before Windows can detect or install many other devices. If you don't know whether or not you installed the chipset drivers. Install them now. You may then have to go back and remove other devices, reboot and reinstall the drivers for these other devices. Sometimes that doesn't even work and you have to start all over, reinstalling Windows then installing the drivers in the correct order - chipset drivers before anything else.

Please answer the other question - What kind of connection (cable/dsl/dialup)? If cable or dsl is it a USB connection or an ethernet connection?

Steve

Archie09 · Answer

I have DSL. What order would I have to install all the drivers? Everything says its working properly except for a multimedia one. So could you tell me in what order to install the things i need? And what drivers they are?

volcano11 · Answer

The order that the drivers are installed in only require that the chipset drivers be installed first.  The multimedia thing is likely your audio adapter, but other problem devices will likely show up once the chipset drivers are installed.   Steve

volcano11 · Answer

You haven't ever said which model computer you have, so I can't point you to the drivers. You can click on the link for Desktops or Laptops at the top of the Forum, select Downloads, then enter your model number or service tag to get you to all drivers for your system. The chipset drivers will be there.

Steve

Archie09 · Answer

What are the chipset drivers and how do i installl them. Also, thanks for taking your time on this.

Archie09 · Answer

Ok i downloaded the chipset drivers now and installed them

Archie09 · Answer

Sorry its a 8300 not 8200

Archie09 · Answer

Ok I have a Dell Deminsion 3200

Networking, Internet, & Bluetooth

Help, Internet only working in SAFE MODE!

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