Unsolved

This post is more than 5 years old

22 Posts

27426

April 7th, 2007 20:00

HELP ME W/ WIRELESS PLZ!

To Whom It May Concern,
     I have spent countless useless hours talking with tech support and this is my last straw! I Have a Linksys router and a brand new expensive XPS 1210 (with Vista Home Premium and an intel wireless card ).  Whenever I connect to the wireless internet I have major issues. If I use google maps, download any larger files, or go to the wrong page it knocks out my router (even the hardwire on other computers)! I have to do a hard reset to get it to work again. Dell and Linksys both couldnt help me! Anyone? Please? :smileymad: I spent alot of money to get the best of everything in my comp and now my wireless is having problems! Grrr!
 
P.S. I also am unable to connect to a friends router when sitting right next to her getting perfect signal?


Message Edited by xstaci82 on 04-07-2007 04:45 PM

2 Intern

 • 

1.8K Posts

April 7th, 2007 22:00


@xstaci82 wrote:
To Whom It May Concern,
     I have spent countless useless hours talking with tech support and this is my last straw! I Have a Linksys router and a brand new expensive XPS 1210 (with Vista Home Premium and an intel wireless card ).  Whenever I connect to the wireless internet I have major issues. If I use google maps, download any larger files, or go to the wrong page it knocks out my router (even the hardwire on other computers)! I have to do a hard reset to get it to work again. Dell and Linksys both couldnt help me! Anyone? Please? :smileymad: I spent alot of money to get the best of everything in my comp and now my wireless is having problems! Grrr!
 
P.S. I also am unable to connect to a friends router when sitting right next to her getting perfect signal?
Message Edited by xstaci82 on 04-07-2007 04:45 PM
Is your friend running Windows Vista on their computer? Windows Vista is currently experiencing issues with hardware driver compatibility, particularly wireless adapters. Have you checked the Moderator's post for driver updates for Vista at the top of the "Wireless" Forum page to see if your wireless adapter is listed?

Message Edited by MRF4700 on 04-07-2007 04:07 PM

22 Posts

April 8th, 2007 01:00

I am current on all updates for my wireless and computer (Dell downloaded most of them when i first called and I some also) My friend is running XP, but shouldn't the router work for either or? According to Linksys both routers do not need updates for Vista compatability.

2 Intern

 • 

1.8K Posts

April 8th, 2007 02:00

Yes, the known issue is for wireless adapters in computers running Windows Vista, not wireless routers. Have you tried hard wiring(ethernet)your laptop to your router and seeing if you experience the same trouble? This would at least narrow the problem to your wireless adapter. Are you running any third party software firewalls?(Norton Internet Security, McAfee Security Suite,Trend Micro, etc.)
 

22 Posts

April 8th, 2007 02:00

Yes, hard wiring works excellently, unfortunately it is very unconvenient. :smileysad: I Ordered Mcafee w/ my comp

2 Intern

 • 

1.8K Posts

April 8th, 2007 04:00

Have you configured the McAfee firewall to allow for wireless network and internet traffic? Also, did you enter all the proper wireless settings into your router's web utility setup?(Laptop MAC address,WEP/WPA security code,etc.)

Message Edited by MRF4700 on 04-07-2007 10:22 PM

22 Posts

April 8th, 2007 13:00

Well, with the Mcafee, I am able to go on the internet for most sites, so i don't see as that is the problem. For the router, I had gone into the router(with Linksys tech on the phone) and he had me reconfigure like everything. I entered numbers I didn't know existed. :smileyvery-happy:  His conclusion was that my wireless card was messed up, and Dell's was that my router was messed up the first time I called and that I am just not able to download larger files the second time.
 
P.S. Thank you so much for trying to help

2 Intern

 • 

1.8K Posts

April 8th, 2007 15:00

Have you accessed the McAfee program at all, since using your laptop and configured the Security Suite for internet access?

6 Posts

April 8th, 2007 21:00

I have been having the same exact issues with my linksys router. is yours a B router or a G router? I have better luck with my neighbors Dlink G router, however it still lags out hardcore. I am just as upset and mad as you, that my new laptop with wireless capability wont work like it is supposed to, and i am very close to sending it back.

22 Posts

April 8th, 2007 21:00

Mine is a G. It is very frustrating, I feel your pain!!! The worst part is that no one can tell me why. :smileysad: I talk to all the people who i paid extra to help me and that was pointless. Half the time I can't even understand them. One of the Dell helpers actually had to call me back the next day because he couldnt figure it out and when he called back all he said was that I just can't download large files wirelessly. ??? Then why did i spend the money to get wireless? So I have to hardwire everytime I want to download anything that isn't as small as a music file? Grrr!

22 Posts

April 8th, 2007 21:00

I have made some changes for certian sites i go to and downloads(to allow IPs and permissions etc.), but mostly let it be

3 Posts

April 9th, 2007 00:00

I have the same laptop (m1210).  It worked fine when we got it and it was running XP SP2.  I did the Dell Express Vista Home upgrade and ever since then, the wireless connectivity has be problematic.  I'm connecting to a Belkin F5D7230-4 being used as a bridge and access point.  (a netgear wired router handles NAT/firewall/DHCP).  I have replayTVs on the network.  All devices are setup for static IP and the router is also setup to assign the same ip addresses by Mac address just in case.  Well, the most important fact is that everything worked great until I upgraded to Vista.  I updated drivers.  I don't know what to try next.

22 Posts

April 9th, 2007 00:00

So the common link I'm catching is that this is a Windows Vista issue.....

3 Posts

April 9th, 2007 01:00

oh yeah.  Just as an experiment, I booted  mandriva and ubuntu live linux disks, and the wireless worked flawlessly. 
 
our laptop has the 355 bluetooth card and vista messed that up as well.

22 Posts

April 9th, 2007 02:00

I feel better now that i know the problem, and worse that i can't fix it!

385 Posts

April 9th, 2007 10:00

Any router that employs a "SPI (Stateful Packet Inspection) firewall" (many popular models (including Linksys) do...) may have a problem with Vista.

This was a problem since Vista's BETA stage ("click here") and apparently Microsoft feels everything is working as should be (since they haven't really fixed it yet)...

"Some" users were able to re-enable their SPI firewall (after connecting to the internet) and seemed to have no problems maintaining a connection, since....

This post by "Karl Froelich"("click here"), who worked on the router compatibility testing for Vista, mentions about disabling UPnP (Universal Plug n Play) in the "router's config" if you're having problems with a "wired connection"... and seems to be a solution for this Dell user's ("click here") disconnections" (when connected wirelessly with his Vista notebook), also.

Also check if there's a firmware upgrade for your "router"...
Linksys has a Vista compatibility list, "click here"...

Microsoft released a new tool to test your router for Vista compatibility, on 3/28/2007 ("click here" - "Technical Information").). I'm not sure what it actually does in the Vista tests, since I don't have Vista...

Aloha,
Rod
No Events found!

Top