Help ME!!!!!!!!

ItsBree,

After the operating system was installed, was the notebook system utility and the chipset drivers installed first? If not, the rest of the drivers will fail to install. How to Download and Install Drivers in the Correct Order

Start with the notebook system utility and the chipset drivers and install the drivers in order.

Rick

I feel so dumb right now. I looked at that and I can't make any sense of what I should do. :{

I downloaded the only NSS that was there  and it said. "This Microsoft Windows operating system service pack is not supported Please update to the lastest Microsoft Service Pack."

ItsBree,

Hopefully your friend didn't wipe the recovery partition. Using a Dell OEM disk that came with the computer would restore the computer with no problems.

Try reading...

Restoring Your Computer´s Software to the Factory Settings

If that does not work, then if in the *United States, Request Backup Disks USA If in another Country, then contact Dell Tech Support in your Country.

How To Restore or Reinstall Microsoft® Windows® on a Dell™ Computer

Rick

Do you think that maybe if I go back and have her do a clean install that things should be better?

I have begun moving all my files over to my desktop just incase it is something I should consider.

ItsBree,

Yes, please backup all files and folders that you cannot afford to lose.

Hopefully you can use the recovery partition to restore the computer.

If not, then use the Dell OEM Disk that came with the computer. Please make sure if you use the Dell OEM disk to install the drivers in the correct order. How to Download and Install Drivers in the Correct Order

Rick

ItsBree,

If the recovery partition is still there...

Instructions are...

Restoring Your Computer´s Software to the Factory Settings

Rick

I feel like a noob asking but where is the recovery partition. I should probably google it but.

So I got the internet working and so everything was great, until I started doing the windows updates now all I get when I boot the computer is this blue screen with these options

choose an option

test memory

test system

exit

It will go absolutely nowhere else

ItsBree,

You need to get the Windows updates, especially Vista SP1, but since Vista SP2 is out, That would be better.

Start, all programs, windows update. Check for updates.

Rick

Okay, see now I'm having boot up problems again. It gives me this

thing?

Grub is Linux boot manager