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August 24th, 2004 22:00
Help Needed
Hi! I've been having some problems with my internet, whereby certain pages i view triggers a message on the screen from a compnay called DATALINE LTD. They ask me to connect toa premium rate service and when i decline, i get the message again and so on....
Can any one offer some assistance as to how i can stop this happenning? I pretty useless on computers so if anyon ecan help, i'll be most grateful.
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volcano11
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28K Posts
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August 25th, 2004 02:00
Download, install, update, and run Ad-Aware and Spybot and let these programs remove all of the garbage that they find.
http://www.lavasoftusa.com Ad-Aware
http://www.safer-networking.org/index.php?page=download Spybot
If these programs don't solve the problem, go to the following site and follow the directions to download and run the analysis tool called HijackThis.
http://tomcoyote.com/hjt/
Generate a log file, then open it and copy and paste the text of the log file in a message in the the forum at:
http://tomcoyote.com/forums/index.php
where a certified HijackThis expert can offer advice on how to fix the problem:
Steve