Did you install any software from the new ISP on the computer when you changed to the new ISP?  

 

Steve

Please post the results of an ipconfig /all so we can see what is happening.

No, new software was added from new ISP.

 

I'm not very technical, what results from the ipconfig /all am I looking for to post?

 

Putting a comma between No and New makes your answer very ambiguous.  Do you mean the you did not install any software?

 

Go to Start > Run and type cmd then click OK. In the command prompt window that opens, type ipconfig /all then hit the enter key. Write down the output from this command or select it and save it to a txt file, then copy this output into a reply to this message.

 

Steve

 

 

Start>Run type cmd

 

Inside the box that pops up type this exactly noting the spacing:

 

ipconfig /all >> C:\ipconfig.txt

 

Go to the C Drive, copy and paste the contents of the ipconfig.txt file here.

 

Windows IP Configuration

 

        Host Name . . . . . . . . . . . . : PeterM-1

        Primary Dns Suffix  . . . . . . . :

        Node Type . . . . . . . . . . . . : Hybrid

        IP Routing Enabled. . . . . . . . : No

        WINS Proxy Enabled. . . . . . . . : No

        DNS Suffix Search List. . . . . . : phub.net.cable.rogers.com

 

Ethernet adapter Local Area Connection:

 

        Connection-specific DNS Suffix  . : phub.net.cable.rogers.com

        Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Controller

        Physical Address. . . . . . . . . : 00-1C-23-89-16-8A

        Dhcp Enabled. . . . . . . . . . . : Yes

        Autoconfiguration Enabled . . . . : Yes

        IP Address. . . . . . . . . . . . : 99.234.70.150

        Subnet Mask . . . . . . . . . . . : 255.255.254.0

        Default Gateway . . . . . . . . . : 99.234.70.1

        DHCP Server . . . . . . . . . . . : 99.234.64.1

        DNS Servers . . . . . . . . . . . : 64.71.255.198

        Lease Obtained. . . . . . . . . . : Wednesday, October 08, 2008 7:27:46 PM

        Lease Expires . . . . . . . . . . : Wednesday, October 15, 2008 12:07:11 AM

 

Ethernet adapter Wireless Network Connection:

 

        Connection-specific DNS Suffix  . :

        Description . . . . . . . . . . . : Dell Wireless 1390 WLAN Mini-Card

        Physical Address. . . . . . . . . : 00-1B-FC-D1-EA-75

        Dhcp Enabled. . . . . . . . . . . : Yes

        Autoconfiguration Enabled . . . . : Yes

        Autoconfiguration IP Address. . . : 169.254.232.98

        Subnet Mask . . . . . . . . . . . : 255.255.0.0

        Default Gateway . . . . . . . . . :

 

From the looks of the file, you are plugged directly into a cable modem which has no routing capabilities.  If it did, your IP Address would be a private address such as 192.168.1.100

 

What you need to do is get a good wireless router and that would be placed inbetween your cable modem and your PC's.  Right now, with the exception of the Windows firewall your machine is exposed tot he world.

 

No wireless because, again, no wireless router.  The 169.254.x.x address is a private Microsoft address that indicates the wireless network card cannot find a valid DHCP server (router).

 

http://willsit.com/default.aspx

 

http://www.microsoft.com/windowsxp/using/networking/setup/default.mspx

Read the Micorosft link.  Either the router is not working (broken) or it was not setup properly.

Thanks for helping...

 

My internet is running straight from a cable modem right now. I do have a Linksys Wireless-G 2.4GHz Broadband Router but I haven't hooked it up because the wireless isn't working. Any suggestions?