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September 23rd, 2009 09:00

Help please with connecting to the internet

Could anyone please assist me?  I have gone through the procedures in the booklet to FIND and INSTALL broadband and it finds the one I want, but even though I seem to be connected to our broadband I still keep getting a message to say “I am not connected to the internet”.  Does anyone know why?  I have heard that it could be McAfee Security stopping me, if so, how do I get around this.  Your kind help will be very much appreciated.

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September 23rd, 2009 20:00

MaxineLouise,

 

This usually works for a printer getting past McAfee, probable will work for you, also,

 

Allowing Printer past McAfee


1. Open the McAfee Security Center and then click on the ‘Internet and Network’

2. To the right of ‘Internet and Network’ you would see all the services that are present under it, just below that you would have a button ‘Configure’ please click on that.

3. Now you would have the Internet and Network Configuration, in this window you would have an option ‘Firewall Protection in Enabled’ to the right of that you would have a downward arrow, click on that.

4. Then click on the ‘Advanced’ button which would have a new screen up.

5. To the left of that window you would have ‘System Services’ click on it and to the right pane of the window you would have the ports listed.

6. Please check the option which is for ‘Windows File Sharing’ then click on ‘Apply’ and then ‘Ok’

7. Restart the computer

 

 

Rick

September 24th, 2009 02:00

Brilliant, thank you hugely; I’ll have a go at that tonight and see what happens.

 

Maxine

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