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August 25th, 2009 09:00

HELP WITH NETWORK ADAPTER

I have recently installed a new harddrive on my dell inspiron 530 desktop with windows vista. After reinstalling evrything I can no long access the internet. I have ATT 2wire router that uses an ethernet cable. I called Att and they said I probably need a new network adapter. This doesnt make sense it was working fine before I changed the hard drive. Is there something I missed during the reinstall that could be causing this?

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August 25th, 2009 10:00

do1244,

 

The proper order is very important.

 

 

The Desktop/Notebook Utility needs to be installed first(if applicable), then the chipset drivers. If they are NOT installed first, then the rest of the drivers will fail to install.

 

 

 

 

Since the operating system was re-installed did you remember to go to drivers and downloads, enter your service tag(DO NOT POST SERVICE TAG here or your post will get deleted, since it contains your personal information), and install these drivers in this order.

 

:emotion-55: Hint :emotion-55: When downloading the drivers, make a folder for each drivers and name it with the device it belongs with to make it easier to install them in the proper order.



Desktop System Software or Notebook System Software(if applicable)
Chipset or SMBus driver
Processor Driver (if applicable)
Video
Audio (sound)
Input Drivers (keyboard/mouse)
Modem
Network Card

QuickSet(Laptop only)

 

 

Rick

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August 25th, 2009 10:00

do1244,

 

Did you try using the drivers disk that came with the computer?

 

 

Rick

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August 25th, 2009 10:00

do1244,

 

Also can you burn the drivers to a CD/DVD at work?

 

 

Rick

13 Posts

August 25th, 2009 10:00

Yes,   I installed these yesterday. Everything works fine except it will not read my 2wire router. Im thinking something didint get installed properly

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August 25th, 2009 10:00

13 Posts

August 25th, 2009 10:00

How can I download these if I cant access the internet with that computer. I have tried to download these to a memorystick and a disk, it will not work. I only have acces to my work computer.

13 Posts

August 25th, 2009 11:00

Yes, I am going to have one of the guy here try to do this. There are currently 13 downloads for this model. Should I download all of these. I dont see anything for DSS.

13 Posts

August 25th, 2009 13:00

Wasnt able to download to a disk.

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