2 Intern

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28K Posts

August 28th, 2006 22:00

Is your broadband cable or dsl?  Have you had other computers connected to your broadband modem?  Are you using a router?  Answers to these questions might give us a clue as to where to start.

Steve

August 30th, 2006 11:00

yes i have broadband. and a d-link router. i have been able in the past to have both the dell i am on now and a laptop on at the same time. i have tried all the tricks with rebooting the entire system. tried rebooting the card on the laptop also. it is not a firewall problem. i dont beleive it to be a settings issue either through internet explorer. i have configured settings according to instructions given for windows me for broadband. but hey i could be wrong. thats why im here!

 

                                                                                                                              thanks

                                                                                                                                               T. Wolford

2 Intern

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28K Posts

August 30th, 2006 12:00

Are your TCP/IP properties set to Obtain and IP address Automatically and Obtain a DNS Server Address Automatically?

Steve

August 30th, 2006 13:00

yes i have tried both auto set up and manual it still says it  cant find server. changed home page . could my connection between my laptop and my router be the problem? all of my other eithernet cords are beefy looking cords this is a skinny little thing with only four little wires as far as i can count the others has about ten that i can count.

 

                                                                                                          T. Wolford

2 Intern

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28K Posts

August 30th, 2006 14:00

It sounds like you are connecting with a telephone cable.  The ethernet port is about twice as wide as telephone jack.  Are you sure you have an ethernet adapter in your computer?

Steve

August 31st, 2006 10:00

well steve i have it in my hand it says, 3com megahertz lan 10/100 lan cardbus pc card model 3ccfe575ct. i got it at ebay.if you can give me another email i can send you the description of what i have i cannot get it to post to the dell board. it has eithernet connection on one end and the other end looks well like the body of a box guitar you have to depress the sides to get it to release from the card it self its off white in color and says 3com on it. thats all i have.if there is something else i need to buy thats fine i just want to get it on line for my daughter! the seller (the idiot) wont answer me when i email him so im not sure what to do from here

                                                                                                                                                           T. Wolford

2 Intern

 • 

28K Posts

August 31st, 2006 12:00

If you insert the card in the computer, does the ethernet network adapter show up in Device Manager when you expand the listings for Network Adapters?  If you go to Start > Run and type winipcfg then hit the enter key, does the etherent network adapter show up there (not the PPP connection)?  If it does and you have it selected, is it getting an IP address when connected to the router?  If so what are the first 6 numbers?

Steve

September 5th, 2006 19:00

steve i have zilch for an ip  and subnet.  i have an adapter address. i have ip add and net mask writen down. but i am not sure what to do from here

2 Intern

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28K Posts

September 6th, 2006 12:00

Are the TCP/IP properties set to obtain an IP address automatically?

Steve

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