I recently switched from AT&T wireless internet access to AT&T U-verse. 

Every time I boot up I have to go through lots of changes (disable preferred network) and enter my wireless network ID.  The U-verse technical support person I spoke to said that this is a known issue but that I'd have to contact Dell for help.  After an excruciating hour with Dell technical support I was finally told they may be able to help me but I'd have to pay for the help.  I'm not sure why U-verse didn't let me know about the problem when I bought it or why the person who installed U-verse didn't forewarn me or why they didn't take responsibility for fixing it, but I digress.  

I did find an eHow article on how to disable the Dell wireless configuration software but step one is:  Open the "Start" menu and select "All Programs," followed by "Dell Controlpoint.".  Guess what?  I don't have a "Dell Controlpoint" option when I select "All Programs".  I just have Dell Accessories/Dell RecourcCD and Modem On Hold.  I also found a Dell Solution Center but that didn't help me.  I'm not really technical but, if there's a God, there must be an easy way to do this.  Can anyone help?