Right mouse click on the little icon on the system tray(should look like two pcs connected) and select DIAGNOSE and REPAIR. See if that will fix it. It might tell give you a few options to fix it. One might show RESET THE WIRELESS CONNECTION...click that, if available, and see if that helps.
If you don't have an icon in the system tray, click START, type NETWORK and SHARING CENTER then open that. then click diagnose and repair on the left.
eskymi
1.1K Posts
0
April 15th, 2009 07:00
I have had the "identifying" problem a few times on my VISTA pcs. I have done these things and one of them seems to work.
1. Reboot pc and see if that fixes it.
2. Turn off the wireless card and then turn it back on.
3. Unplug the router for 1 minute or so, then plug it back in and see if the computer finds it.
Rachaelmaria
2 Posts
0
April 15th, 2009 11:00
Thank you, I tried all suggestions, nothing worked, but I noticed that Gateway IP address says unavailable and when I ran a diagnostic test it failed.
Other laptops and the nintendo wii can still connect to the internet on this network.
any help? cheers
eskymi
1.1K Posts
0
April 15th, 2009 15:00
Have you tried to repair the connection?
Right mouse click on the little icon on the system tray(should look like two pcs connected) and select DIAGNOSE and REPAIR. See if that will fix it. It might tell give you a few options to fix it. One might show RESET THE WIRELESS CONNECTION...click that, if available, and see if that helps.
If you don't have an icon in the system tray, click START, type NETWORK and SHARING CENTER then open that. then click diagnose and repair on the left.