inspirion 6000 modem never worked

Question

Hi.  I received my laptop a couple of months ago and have since then been trying to get my modem to work.  i've called the tech, but can't get anywhere as of yet.  They say I have a FOXCONN modem and they can't find the driver on the dell site.  I have looked on the web, but it hasn't helped.  I went to the Foxconn website and it seems that they don't even make modems.  so I'm..i don't know...lost...i need someone to let me know what is going on or what to do.  I may have to send my labtop to another computer company just to give some answers.  I have purchase stuff from dells before and always been happy...but im not too happy about this.   HELP:womansad:

Pondhockey5 · Answer

You should be able to enter your service tag at the Drivers & Downloads page  http://support.dell.com/support/downloads/index.aspx?c=us&cs=19&l=en&s=dhs , indicate your operating system, and bring up a full list of drivers for your machine.   Find your modem driver under the listing for 'Communication Devices'     Got my 6000 a few weeks ago -- it has a Conexant modem.  Drivers, manuals, and modem utility available for that modem at: http://support.dell.com/support/downloads/type.aspx?c=us&cs=19&l=en&s=dhs&SystemID=INS_PNT_6000&os=WW1&osl=en&deviceid=6685   Hope this info is helpful to you. Message Edited by Pondhockey5 on 01-24-2006 03:58 PM

mike mcginnis · Answer

Neither did mine, it's a connexant. I ended up buying a USB external modem which works fine every time.
I think it's quite unacceptable that so many people have a problem with modems in this lap top, and Dell has never come up with a solution.

Mike McGinnis

sleeplesman · Answer

I went into mine and found that the modem had been disabled in the modem properties. as soon as I took the check off disable it worked great.

Networking, Internet, & Bluetooth

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