Unsolved

This post is more than 5 years old

4 Posts

14691

February 22nd, 2008 21:00

Inspiron 1525 cannot see wireless network

Hi.

I recently bought an inspiron 1525 laptop and I have an issue with our home wireless network. The laptop simply can't see it, although it can see all my neighbors networks fine.

I have a desktop PC that connects to the wirless network fine, which is how I'm making this thread. Both machines XP Pro. For the laptop however the network is not even an option to select to connect to when searching for available networks.

The wireless router does not have 'hide ssid' enabled. It has access point enabled. It does not lock out MAC addresses. It uses WPA-PSK authentication

The router is a DLINK DSL-G604T. Could it be a router problem? I've had people come over before with their dell (not inspiron 1525) lappys and they could connect to the network (and obviously see it) however my one can't.

Anyone have any ideas? I'd rather not mess around with router firmware as it is not my property. Thanks.

4 Posts

February 22nd, 2008 21:00

Both machines are XP pro, I even tried using my wireless usb adapter that my desktop uses in my laptop (using correct drivers and whatnot) and it still couldn't see any.

So a fact summary
- Windows XP boxes (sp2)
- Desktop uses USB dongle, connects fine.
- Lappy uses built in, cannot see my network but can see neighbors.
- When using USB dongle in lappy, no networks are seen (adapter is functioning however).
- Network is 802.11g, WPA-PSK authentication.
- Manually adding the network gave no results.

Cheers.

2 Intern

 • 

28K Posts

February 22nd, 2008 21:00

Which version of Windows?  Have you tried manually adding your network?

 

Steve

2 Intern

 • 

28K Posts

February 23rd, 2008 00:00

Have you tried power cycling the router (turn it off and turn it on)?

 

Steve

4 Posts

February 23rd, 2008 03:00

Yep.

2 Intern

 • 

28K Posts

February 23rd, 2008 03:00

Is Windows managing your wireless connection or is the Dell wireless Utility managing the wireless connection?

 

If you download and install netstumbler -

 

http://www.softpedia.com/get/Network-Tools/Network-Monitoring/NetStumbler.shtml

 

 

and run it, does it see your network?

 

 

4 Posts

February 23rd, 2008 21:00

Handy application there volcano11 - but unfortunately it did not see my network when running on my laptop. It did display my neighbors networks however, as per the windows wireless connection manager (which I am using, as you asked).

When running that program on my desktop I see my home network and a couple of others. It's so bizzare how when using the network adapter that my desktop uses in my laptop that I cannot see the same networks. Pretty freakin' annoying! :P

2 Intern

 • 

28K Posts

February 24th, 2008 01:00

Try booting the laptop to Safe Mode with Network Support.  Does it see your wireless network in this mode?  If so, then it says that something running from startup in Normal mode is hiding the network.

 

Steve

No Events found!

Top