Forget the software. Everything should work with Windows default settings. Turn of the cable modem and the computer. Connect the modem to the computer using the ethernet cable. Turn on the modem first and give it about 5 minutes to synchronize with the network. Then turn on the computer and try the internet connection using Internet Explorer. If it doesn't work, post back here.
If you really want it to work with the software, you will have to call Cox, but I use Cox and have never installed their software and everything works just fine for me. The only reason you would need to install software is if you were connecting through a USB port.
volcano11
2 Intern
•
28K Posts
0
December 30th, 2003 18:00
Forget the software. Everything should work with Windows default settings. Turn of the cable modem and the computer. Connect the modem to the computer using the ethernet cable. Turn on the modem first and give it about 5 minutes to synchronize with the network. Then turn on the computer and try the internet connection using Internet Explorer. If it doesn't work, post back here.
If you really want it to work with the software, you will have to call Cox, but I use Cox and have never installed their software and everything works just fine for me. The only reason you would need to install software is if you were connecting through a USB port.
Steve
xhypnotix
5 Posts
0
December 30th, 2003 19:00
Thank you so much. I just overlooked the section in the book where it tells you how to configure the TCP/IP without using the CD.
Thanks for the quick reply...