creoman,

 

Dell uses EEPROM memory for BIOS passwords on laptops so the laptop cannot be hacked into without a master password. I'm not sure if I can help but will try. If I cannot help and there is some type of EEPROM chip on the network card, then the network card may need replaced.

 

Did you recently install/reinstall the operating system?

 

Code 10 is a drivers issue.

 

Can you run Finding System Information REMOVE YOUR PRODUCT ID and REGISTERED OWNER, if using XP, run an ipconfig /all log and post it back here.

 

 

Rick

I think there is independent EEPROM in Intel 82577 network card. Are you sure there is no way to reset it?

I'm posting sysinfo here, local network connection doesn't appear here:

OS Name:                   Microsoft Windows 7 Ultimate

OS Version:                6.1.7601 Service Pack 1 Build 7601

OS Manufacturer:           Microsoft Corporation

OS Configuration:          Member Workstation

OS Build Type:             Multiprocessor Free

Original Install Date:     12/9/2012, 3:11:36 PM

System Boot Time:          2/18/2013, 12:19:35 AM

System Manufacturer:       Dell Inc.

System Model:              Latitude E6510

System Type:               x64-based PC

Processor(s):              1 Processor(s) Installed.

                          [01]: Intel64 Family 6 Model 30 Stepping 5 GenuineIntel ~928 Mhz

BIOS Version:              Dell Inc. A13, 7/30/2012

Windows Directory:         C:\Windows

System Directory:          C:\Windows\system32

Boot Device:               \Device\HarddiskVolume1

Input Locale:              en-us;English (United States)

Time Zone:                 (UTC+02:00) Helsinki, Kyiv, Riga, Sofia, Tallinn, Vilnius

Total Physical Memory:     8,182 MB

Available Physical Memory: 4,608 MB

Virtual Memory: Max Size:  8,180 MB

Virtual Memory: Available: 4,117 MB

Virtual Memory: In Use:    4,063 MB

Page File Location(s):     N/A

Hotfix(s):                 124 Hotfix(s) Installed.

Network Card(s):           3 NIC(s) Installed.

                          [01]: DW1520 Wireless-N WLAN Half-Mini Card

                                Connection Name: Wireless Network Connection

                                DHCP Enabled:    Yes

                                DHCP Server:     10.35.5.10

                                IP address(es)

                                [01]: 10.35.5.106

                          [02]: Bluetooth Device (Personal Area Network)

                                Connection Name: Bluetooth Network Connection

                                Status:          Media disconnected

                          [03]: SonicWALL Virtual NIC

                                Connection Name: Local Area Connection 2

                                DHCP Enabled:    Yes

                                DHCP Server:     255.255.255.255

                                IP address(es)

                                [01]: fe80::35bd:b1c7:f3db:4438

creoman,

 

Let's try reinstalling these few drivers in this exact order and see if the adapter returns.

 

Dell System Software

 

Intel Chipset Software Installation Utility

 

Intel AMT HECI

 

Intel 825xx Gigabit Platform LAN Network Device

 

Once you downloaded and installed these drivers in the exact order, does the Intel 825xxx Gigabit LAN Network Device appear and work?

 

If not, then I would say that it needs replaced.

 

 

Rick

           

 

Reinstalled everything except "Intel AMT HECI" - it said that "system doesn't meet minimum requirements".

Didn't help.

I can't believe that guys from Intel write software which destriys their hardware.

creoman,

 

Try posting this in the Wireless: Intel Communities and maybe someone there will be able to help, since you said it's an Intel adapter.

 

 

Rick

I have the exact same problem (code 10 on driver), with the same system. It started when I installed the newest graphic driver.

There is nothing wrong with the hardware since the network card works when I do a system restore to before the update.

Please help me solve this problem.