Intel prowireless 2915 cannot start error code 10

Question

I really hope that someone can help, because I have tried everything and nothing works, I have been without my wireless connection for over 2 weeks now. Here is the problem I have a Dell Inspiron 6000, less than 1 year old. In my device manager it has a big yellow exclamation point. It states that it cannot start error code 10. It says that adapter state not found, and it also states that no supported wireless adapters available on this system. It has been working just fine up until two weeks ago and now the wireless just won't work, I have tried rolling back the driver, uninstalling it and reinstalling it already and it still does not work. when I try to modify or reinstall the software it totally crashes my computer, I have even had to restore my computer back to 3 weeks ago, and it still is not working at all. When I try to reinstall the software it completely crashes to the blue screen, and I have to start in safe mode and do a system restore. Please let me know if you can help. Thank you very much. Sherri

Jerry Park · Answer

It is possible the device is just bad.

Are you using the latest drivers? The latest drivers are here:
http://www.intel.com/support/wireless/wlan/sb/cs-010623.htm

I'm not a fan of the Intel cards, but you should be able to get it to work unless the card has failed.

Suggest you:
1) Remove the device in the device manager.
2) Shut down your machine.
3) Physically remove the device. Check the connections -- there may be something causing poor connection.
4) Replace the device.
5) Reboot.
6) Install the latest drivers.

If that doesn't work, I'd strongly suspect the device is defective and get another mini-pci card.

Networking, Internet, & Bluetooth

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