Try downloading and running winsockfix for Windows XP from the Here.  If that doesn't solve the problem, to futher troubleshoot this problem, go to Start > Run and type cmd then click OK. In the command prompt window that opens, type ipconfig /all then hit the enter key. Write down the output from this command or select it and save it to a txt file, then copy this output into a reply to this message.

 

Steve

I can't get an internet connection to download the XP fix.

 

I tried the config and got this message:

 

An internal error occurred:  The request is not supported.

Contact Microsoft Product Support Services

Additional Info:  Unable to query host name.

Let me make this as simple as possible.  On the computer on which you are reading these messages, download the file that I pointed you to.  Once it is downloaded, copy it to a CD-R or flash drive.  Remove the CD-R or flash drive, walk it to the computer that does not have an internet connection, copy the file form the CD-R or flash drive to the that computer, then run the file on that computer.

 

Steve

I'm on another laptop.  THe wireless works but not with my Dell!  It says connected part of the time but won't open to the internet.

How can you not have an internet connection but still be able to read and post messages on this forum??????????

 

Steve

I'm pn another laptop!

I tried all of this very carefully and it ran the fix but it didn't take care of the problem.  Any other suggestions?   The internet still says connected but won't  connect.

To help troubleshoot this problem, go to Start > Run and type cmd then click OK. In the command prompt window that opens, type ipconfig /all then hit the enter key. Write down the output from this command or select it and save it to a txt file, then copy this output into a reply to this message.

 

Steve

Please be more specific.  The command is not config it is ipconfig /all.  What did you type???

 

Steve

 I tried the config and got this message: