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July 14th, 2015 23:00
Internet Connection and Keyboard Failure
While trying to run a full diagnostic on my Dell Inspiron One 2330 I keep getting the warning "There was a problem with your internet connection. Please try running the diagnostic again." However, I have a solid internet connection. What is causing this warning?
Keyboard Failure on startup-All of a sudden Im getting a keyboard failure what has cause this? Is there a fix. Dell Keyboard KM632
Please assist...April
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DELL-Todd S
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July 17th, 2015 07:00
Hello,
When you get that internet connectivity error are you connecting in via a network cable or through a wireless card? If it's via a network cable maybe the driver just needs to be updated.
If you're connecting via a wireless card then the basic approach to updating the driver is the same except there are multiple cards that you could have in the system. I don't think you mentioned which version of Windows you're running, but you can go to Device Manager and see which wireless card you have and then update the driver per the instructions above.
For the keyboard failure, is it a full failure of the keyboard or just the media keys? Try reading this thread and try some of the fixes recommended in it to see if those help.
Todd
April M.
3 Posts
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July 18th, 2015 00:00
Thank You Todd,
I will check the thread to see what it says I am running Windows 8.1.
The keyboard failure simply says Keyboard Failure on the startup and nothing works on the wireless keyboard. I can use the touch screen keyboard.
DELL-Todd S
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July 21st, 2015 08:00
Hi,
Did you get a chance to check out that thread about the KM632? If so, did anything help?
Todd