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April 26th, 2008 16:00

internet connection lost on reboot

I have: New XPS 420, 4GB, 500GB hard disk, GeForce 8800 GT, Vista Ultimate, Core 2 Quad 2.4Ghz, etc., DSL cable modem

I tried setting up a home network with another computer, but seem to have created a new problem.  I lose my internet connection when I reboot.  Then I have to go through this process: Network Center says "There is more than one active network connection on this computer. Unplug or disable one of them." 

 

I have only one physical plug to the cable modem and no wireless connection. I manually disable one of the two displayed networks, then use repair, then the internet connection works again.  Seems like everything is fine until I reboot and then I have two networks again. One is the one I named (Network A) and the other is Unidentifid Network.  This is like Ground Hog Day!  I don't know how to make the changes stick.

 

My other computer is wireless connected and is working fine. Probably because it is running XP!

 

UPDATE 4/27/08: After one hour getting remote assistance from Dell Support, which was very competent, we agreed that my Vista was corrupted and used the recovery partition to reset to factory settings.  Now everything is fine, but of course I wasted a whole weekend on this problem and all the reinstall business.  Not a good start for the first week of my new computer!

 

Message Edited by rbowden on 04-27-2008 10:55 PM
Message Edited by rbowden on 04-27-2008 10:57 PM

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1.1K Posts

April 28th, 2008 18:00

rbowden:

Thanks for following up with an edited update!

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2.1K Posts

April 28th, 2008 20:00

have you manually tryed to set up your connection...click on the network in the taskbard, click connect to a network,  click on setup a connection or network, try one the options best suited for your connection
Message Edited by ronss on 04-28-2008 04:18 PM

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