Internet connection problems

Question

I have an inspirion laptop.  I am having problems getting on the internet.  It sometimes can take up to 10 minutes.  Once I get on the internet it is not too bad.   I am not sure where to start in order to fix this problem.  I have uninstalled some programs that I do not use and also cleared the internet browser to make sure that was not slowing it down.  any suggestions where to start.  Do I need to uninstall all programs and reinstall? Message Edited by cryshawn on 12-04-200608:39 AM

cryshawn · Answer

nothing that I have seen.  I have been on the phone with MSN and qwest running tests and I had to manually install an update from MSN and after that is when the problems really started.  I ran the virus scans and all that and nothing was found.  sorry I am newer to all of this.

jmwills · Answer

What programs are running that may look suspicious (spyware) in nature?

cryshawn · Answer

I have the disk to reinstall it, is that all I need.

jmwills · Answer

A this point I owould uninstall the network connection , reboot and let Windows reinstall it, providing you have downloaded a new version of the driver.

jmwills · Answer

Download the driver from the Drivers & Downloads Section on the left and extract it to a Temp folder.  Go to the Device Mgr and uninstall the network Card, reboot and when Windows wants the drivers, manually point back to that Temp File location for the driver.

Networking, Internet, & Bluetooth

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