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4601
March 11th, 2008 21:00
Internet Connection Problems
I have a inspiron 1000 with Dell Wireless 1350 card.
I get internet access at home but need to do repair sequence on start up each time. Recently, I visited two wi-fi sites and could not get internet access although many other users were successful. I tried the repair sequence under wireless connections to no avail. Also one of the sites had ethernet available and that also did not allow internet access.
I have tried run cmd ipconfig/all but cannot figure out how to copy into txt to copy over. Does that need to be done when the internet connection is not working?
Thanks for your help.
I get internet access at home but need to do repair sequence on start up each time. Recently, I visited two wi-fi sites and could not get internet access although many other users were successful. I tried the repair sequence under wireless connections to no avail. Also one of the sites had ethernet available and that also did not allow internet access.
I have tried run cmd ipconfig/all but cannot figure out how to copy into txt to copy over. Does that need to be done when the internet connection is not working?
Thanks for your help.
volcano11
2 Intern
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28K Posts
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March 11th, 2008 23:00
Running ipconfig /all will not fix your problem, but might give us a hint as to where the problem lies. You can copy the output of the command by right clicking the bar at the top of the command prompt window and selecting Mark, then use your mouse to highlight the text. Then right click the bar again and select copy to copy it to the Windows clip board. Open a reply Window in the Dell forums and select Edit > Paste to paste it into a reply message.
Alternatively, you can go to Start > Run and type ipconfig /all >> C:\ipconfig.txt then hit the Enter key. This will output the results to a text file named ipconfig.txt on your C: drive which you can open with Notepad and then copy and paste into a reply.
Steve
kikomatsing
121 Posts
0
March 12th, 2008 04:00
have check your system if you have any wireless software that conflicts to each other??? check your wireless network connection as well..
kimffloyd
5 Posts
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March 12th, 2008 15:00
Windows IP Configuration
Host Name . . . . . . . . . . . . : KIM_NOTEBOOK
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Local Area Connection:
Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : SiS 900-Based PCI Fast Ethernet Adapter
Physical Address. . . . . . . . . : 00-11-43-48-00-FF
Ethernet adapter Wireless Network Connection 2:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Dell Wireless WLAN 1350 WLAN PC Card
Physical Address. . . . . . . . . : 00-90-4B-D4-33-C7
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.0.100
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DNS Servers . . . . . . . . . . . : 192.168.0.1
Lease Obtained. . . . . . . . . . : Wednesday, March 12, 2008 8:47:22 AM
Lease Expires . . . . . . . . . . : Wednesday, March 12, 2008 11:47:22 AM
Windows IP Configuration
Host Name . . . . . . . . . . . . : KIM_NOTEBOOK
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Local Area Connection:
Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : SiS 900-Based PCI Fast Ethernet Adapter
Physical Address. . . . . . . . . : 00-11-43-48-00-FF
Ethernet adapter Wireless Network Connection 2:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Dell Wireless WLAN 1350 WLAN PC Card
Physical Address. . . . . . . . . : 00-90-4B-D4-33-C7
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.0.100
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DNS Servers . . . . . . . . . . . : 192.168.0.1
Lease Obtained. . . . . . . . . . : Wednesday, March 12, 2008 8:47:22 AM
Lease Expires . . . . . . . . . . : Wednesday, March 12, 2008 11:47:22 AM
Thanks for the help on getting this information copied and pasted above.
I don't know how to check to see if I have software conflicts.
The above information came from my PC while using wi-fi connection at home. On boot up I did need to use "repair" to get this connection.
Regards, Kimffloyd
volcano11
2 Intern
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28K Posts
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March 12th, 2008 22:00
Both of those ipconfig outputs show that you are connecting to the router and getting a valid IP address. With this configuration, are you able to get on the internet?
Steve
kimffloyd
5 Posts
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March 13th, 2008 00:00
Yes the internet connection worked under the two outputs. I am at home and I did a repair procedure to get it to work.
Regards, Kim
kikomatsing
121 Posts
0
March 13th, 2008 04:00
make sure you dont have any wireless connection tool that is installed on your system aside from the windows connection tool that you can definitely use.. that should'nt be a problem... and make sure the settings are all correct.... anyhow what windows are you using??? XP or VISTA??
kimffloyd
5 Posts
0
March 14th, 2008 15:00
Regards, Kim
kikomatsing
121 Posts
0
March 14th, 2008 20:00
try to type this on cmd prompt...
netsh int ip reset filename.txt and netsh winsock reset
then restart and clear cache and cookies then check if you can surf to the internet again...
eskymi
1.1K Posts
0
March 15th, 2008 15:00
A co-worker of mine had this problem also. He was unable to connect to his wirless, so I had to configure it so it would connect.
The connection worked temporarily as it was configured to connect and it called itself WIRELESS CONNECTION 2, but when he rebooted it reset to WIRELESS CONNECTION 1 and it lost the configuration I did to get it to connect. See what I mean. My setup was number 2, while the computer reset to #1 on startup. So the configuration I used to get it to work was lost upon restart.
Now, what I did (this was on VISTA)....is I setup WIRELESS CONNECTION 2, got it working and then merged the information from WC2 into WC1 so when it was rebooted the WC1 was now configured and connected immediately. Bascially took the working connection and merged it with the connection the computer tried to find upon restart.
You stated that you had connection 2, maybe you are experiencing the same problem.
kimffloyd
5 Posts
0
March 15th, 2008 23:00
Went to coffee house today and wireless & internet connection worked fine. Came home to regular laptop location internet would not connect wireless had good signal. Attempted repair did not work. Moved closer to the router and wireless & internet connection work fine. Configuration below is when wireless signal was good but not able to get internet connection. This is the message I got when I attempted the repair procedure. Wireless Repair Network Connection 2: Windows could not finish repairing the problem because the following action could not be completed: Connecting to the wireless network.
Windows IP Configuration
Host Name . . . . . . . . . . . . : KIM_NOTEBOOK
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Wireless Network Connection 2:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Dell Wireless WLAN 1350 WLAN PC Card
Physical Address. . . . . . . . . : 00-90-4B-D4-33-C7
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.0.100
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DNS Servers . . . . . . . . . . . : 192.168.0.1
Lease Obtained. . . . . . . . . . : Saturday, March 15, 2008 3:37:53 PM
Lease Expires . . . . . . . . . . : Saturday, March 15, 2008 6:37:53 PM
Ethernet adapter Local Area Connection:
Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : SiS 900-Based PCI Fast Ethernet Adapter
Physical Address. . . . . . . . . : 00-11-43-48-00-FF
Eskymi, thanks for you input but I do not know how to merge one configuration into another?
Thanks for the help.
Regards, Kim
kikomatsing
121 Posts
0
March 16th, 2008 03:00
eskymi
1.1K Posts
0
March 16th, 2008 11:00
Good point by the poster above me.
If you are getting interference from somewhere a channel change might work. If you are on channel 6 let's say, try 11. We have our router set to 11. We also have 2.4 ghz phone right next to it, and we haven't had problems. We did early on with channel 6, but a change worked as far as interference.
EDIT: I was going to give instructions on how to do so, but for the life of me, I can't recall exactly what I did either. My problem is I am pretty good at solving computer problems if I am sitting in front of the computer, but to remember what I did or how I got there, or trying to explain it to someone...forget about it.