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August 16th, 2011 16:00

Internet Connection

Over my Internet Connection status in the lower right hand corner in there is a yellow triangle with a black triangle inside of it. It says it is connected to my wireless internet named 2WIRER, but it says no internet access. Whenever I click on Internet Explorer, it just gives me the "Internet Explorer cannot display this page".  I've tried turning it off and back on, turning the wireless modem off and back on but the yellow triangle and black exclamation point is still there. It is unbelievably frustrating and no one on the phone working for Dell can speak well enough English to help me at all. Any help would be MOST appreciated. Thankyou!

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August 17th, 2011 06:00

marcomd,

Thank you for using the Dell Community Forum.

It is possible that your WEP key is inputted incorrectly. You may want to check to make sure it is correct. If your computer is connected to the router you wish to find the WEP key of, then follow these steps.

1.Open Network and Sharing Center by right-clicking your connection icon at the bottom-right corner of the screen.

2.Click the link of the network you're connected to. (Should say "Wireless Network Connection 'router's name here')

3.Then click the button "Wireless Properties"

4.Then click the Security tab

5.It should show your Security, and Encryption type. Also there should be your password in secret bullet form. Simply click "Show characters" and Voila! Your WEP key should be staring you in the face.

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