Internet Explorer will not open even though computer shows network is active and connected.

The most common cause of problems with Internet Explorer is spyware/malware downloaded by the user.  Have you checked the system with at least two antispyware programs and removed all possible spyware/malware?

 

Steve

I or rather I should say, we, have not tried that yet, will do and see what happens.  Thanks for the response.

Thanks for the responses.  He was able to get it fixed.

Please share with us how this was fixed, it might help others.