Unsolved
This post is more than 5 years old
4 Posts
0
5021
July 25th, 2009 06:00
Internet not working through ethernet but works via wireless . . .
Please Help!
Shortly after an unusually loud thunderstorm, my internet connection stopped working. I left it for a while and on returning home 2 days later, I found that I can only connect via wireless. I called the ISP, went through the usual checks, even received a replacement router which made no difference. The ethernet light on the router just goes on and off every few seconds. Also, I installed Tune Up Utilities to ensure the registry is all clean, tried LSP-Fix which doesn't find any problems, and ensured a clean removal of McAfee.
I tried the ipconfig commands but they work fine while I am connected (should I be running these commands with the wireless disconnected?)
Are there any suggestions? How can I tell if I need to replace the network card? I don't really understand this Winsock business either.
I am using a Vostro 200 desktop running on a Vista Service Pack 1, and the network adapter is an Intel 82562V-2 10/100.
DP108
PudgyOne
9 Legend
•
30.3K Posts
0
July 26th, 2009 00:00
dp108,
The hint was Thunderstorm. Try turning off your ISP Modem/router and your wireless router for 30 seconds and then power them both back on. Also restart your computer and then try connecting.
What happens?
Rick
dp108
4 Posts
0
July 26th, 2009 11:00
Rick
Thanks for the reply.
You mentioned the modem but I believe only the router is used for the ethernet connection and wireless connection. I have tried to switch off the router and PC and I still cannot connect via ethernet cable. I can only connect via the wireless adapter. I have also tested the laptop by connecting it to the router via the ethernet cable and that works fine.
Any other suggestions?
DP108