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1646
February 2nd, 2005 20:00
internet search engine
I am having trouble removing a search engine from my computer. I cannot reset to my default and it will not allow me to remove it from "add /remove programs. Any suggestions
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jwatt
4.4K Posts
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February 2nd, 2005 20:00
It sounds like your system is infected with some form of spyware/malware. Here's how to proceed:
Download, install, update and run Ad-Aware and Spybot as described in this article.
If the problem still isn't resolved, download HijackThis, a malware analysis and removal tool, and submit the log it produces for analysis.
Here's an illustrated guide to installing and running HijackThis that you may find helpful.
Copy and paste the contents of the log you saved in a new message in the Virus/Spyware Information and Removal board. Be sure to describe the problem you're experiencing. DON'T ATTEMPT TO FIX ANYTHING REPORTED BY HIJACKTHIS without expert advice!
There are lots more people with malware problems they haven't been able to resolve than there are expert HijackThis analysts, so please be patient.
Jim