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4274

March 22nd, 2004 19:00

internet trouble

I have a cable connection which is always connected, however my computer does not recognize that it is connected to the internet.  The internet worked fine up until a couple of days ago.  Once in a while i get a message saying "network connection unplugged" when nothing has been unplugged.  Any suggestions on how to fix this would be great!

 

thanks, Jen

2 Intern

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2.2K Posts

March 22nd, 2004 21:00

Ensure that your virus scanning software is fully up-to-date, and perform a complete scan of your hard drive. Also, you may need to run an excess software removal tool on your system such as AdAware or SpyBot.

If you have not already, I'd recommend posting this in the Dimension - Network forum. This is a conference for factory installed modems, which may not contain the information that you need for your specific internet access method.

3 Posts

March 23rd, 2004 14:00

Thankyou for your suggestions!
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