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9775
February 8th, 2004 04:00
Is a network card installed on C640
I am trying to connect a C640 to a network using the port located on the side of the machine. I get orange lights on the C640 and green on the router. However via Dell Solutions, I get a report that No network card is installed.. If I plug into a C Dock, connection is immediate.... Do I have an internal network card or driver problem ??
Message Edited by Drijfhout on 02-08-2004 04:05 AM
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jwatt
4.4K Posts
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February 8th, 2004 04:00
Does Belarc Advisor see the integrated network adapter? Does it appear under Network adapters in the Device Manager? It the adapter enabled in the BIOS?
With that information it should be possible to determine if the integrated adapter has "disappeared".
Jim
Drijfhout
5 Posts
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February 8th, 2004 08:00
Thanks, I was so fixed on the external ethernet controller, I missed the onboard disabled message.
Poblem resolved, thank you for your help.
Message Edited by Drijfhout on 02-08-2004 04:06 AM
WebCZ
13 Posts
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February 13th, 2004 06:00
Perhaps it is not the same problem. Where did you exactly find the "LAN controler" in Setup? I have browsed trought all pages in Setup, but still nothing. I know, that LAN and Ethernet are the same things in this cause.
WebCZ
13 Posts
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February 13th, 2004 06:00
Hi, I have got the same problem, but there are no flashing indicators on the card. I still can't find out the "Ethernet controler ENABLED X DISABLED" in BIOS Setup, as someone adviced me at the Dell help line. I also tried to flash a new version of BIOS (from A14 over A15 to A16), but - nothing
Drijfhout
5 Posts
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February 13th, 2004 06:00
WebCZ.
If it is the same problem that I had, then the option you are looking for is not called Ethernet.
On p3 of the bios set up, look for the text " LAN controller" and enable this connection. This is what confused me.
Drijfhout
WebCZ
13 Posts
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February 13th, 2004 07:00
There are in fact two service tag numbers - one in BIOS (A23B2A7) and the second one at the bottom cover (4F264A00).
Drijfhout
5 Posts
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February 13th, 2004 07:00
My Bios set up ( Pressing F2 during boot) has 7 pages, on P3 of these is a line " LAN Controller"
Have you used the Dell site to investigate the "As shipped" setup for you Laptop. It may be you do not have a LAN controlled in the machine.
If you plug in your network cable, does any lights come on ???
Drijfhout
5 Posts
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February 13th, 2004 15:00
If you have no lights, then I suspect you have no Ethernet card or something is faulty.
Re two asset tags????. I would check on the one in BIOS. But sounds very stange to me.
Sorry cannot help futher
jwatt
4.4K Posts
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February 13th, 2004 16:00
I tried looking up both of those service tags, and both came up as "invalid". That's likely because the machine was shipped outside the US. The fact that there are two tags probably means the motherboard was replaced some time in the past.
(edit) Is the machine the 610 you're discussing in this thread? If it is, I guess you've solved the problem!
Did you try obtaining a copy of Belarc Advisor and letting it scan the machine?Jim
Message Edited by jimw on 02-13-2004 10:51 AM
WebCZ
13 Posts
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February 13th, 2004 19:00
That's it...let it go - unluckily...what can I do ?
I'am going to buy the pcmcia NIC. Many thank's to all for you interesting in my problem 
WebCZ
13 Posts
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March 2nd, 2004 08:00
I can't still install the modem on a PCI bus. Please, can anyone advise me, where is the right driver for this ?
Message Edited by WebCZ on 03-02-2004 05:13 AM