Unsolved
This post is more than 5 years old
1 Message
0
101242
November 10th, 2014 07:00
Issue pairing Bluetooth mouse to Latitude E7240
Hi all,
I am trying without success to connect a Microsoft Wedge Touch Mouse to my new Dell Latitude E7240.
I am able to add the device and have its icon shown in the list of devices but the pairing seems not to complete on the mouse's side as it doesn't leave the discovery mode.
The driver of the mouse doesn't install either.
I updated the driver of the Bluetooth adaptor with several different recent versions without success.
Other Bluetooth devices such as smartphones function correctly with this E7240.
The mouse works perfectly on an older laptop.
Any idea? Thx.
Myklis2000
1 Rookie
•
4 Posts
0
December 22nd, 2014 13:00
same problem here. E7240 i7.
keyboard and mouse not registering. windows reports that it is installed but the driver for the mouse is not installing. the mouse or keyboard is just waiting to be paired. the keyboard is asked to enter a 8 digit code and push enter. after that it never connects... the digits are registered but the keyboard driver is not installing
ixdune
1 Message
0
April 24th, 2015 16:00
I also had a problem with pairing. I was trying to connect to a Oontz Curve bluetooth speaker. It would connect but no sound. I installed the latest bluetooth update from the downloads page (listed as Intel 7260/3160 Bluetooth Application) and tried again, no luck still not connecting. I rebooted and it finally worked. For some reason device changes need a reboot sometimes.... perhaps you can follow a similar process to pair to a stubborn device [:'(]