Sher,

Usually when a computer doesn't want to install something, especially from Microsoft, yes it can be malware related.

Download Malwarebytes, update it and do a quick scan. If it finds anything then make a post in the Malware Removal Forum. Please tell them that you were having issues with installing Java, when you post.

Rick

kfhac,

See if THIS INFORMATION helps.

Rick

I have had the same exact issue as Sher wrote about.  What did she do to correct this problem?

It just stopped working one day.  Did the removal, as instructed, but it didn't remove everything, so it said.  The final comment I get is this...

The path C:\Documents and Settings\Fonda\Applications Data\Sun\Java\jre1.6.0_12\jre1.6.0_12-c.msi cannot be found.  Verify that you have access to this location and try again, or try to find the installation package jre1.6.0_12-c.msi in a folder from which you can install the product Java 6 Update 23.  

I've read everything on the Java site and tried doing it, but nothing works.  Can't unistall, so I can reinstall.

Thanks

kfhac,

From what I read, Sher's computer was infected.

Can you give more information of what is happeniung?

Rick

already tried that several times.  just give the comment

network resource not available

enter alt path to folder containing jre1.6.0_12-c.msi

kfhac,

Have you scanned for Malware? Download Malwarebytes Anti-Malware update it and do a quick scan. If it finds anything, post the log back here.

Rick

tried that too.  Still no luck.  Not sure what to do next.  Any suggestions.

Thanks

kfhac,

Make and model of your computer and opertaing system is helpful. 32-bit or 64-bit?

Do you have the operating system disk?

Rick