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July 13th, 2009 21:00
Keyboard lag when on the Internet
I have a Studio 17 Laptop w/Vista. I had it for 1 1/2 weeks and used it with no problem. Then I began having trouble with random but significant keyboard lag and slow page download. The only troubleshooting solution was to update MediaDirect 3.5, but I don't see that I even have that. Any suggestions will be appreciated. (Also, I attempted to access Dell's Help, however, it said my warranty had already expired, did I miss something, or should I still have a warranty?)
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PudgyOne
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July 14th, 2009 03:00
BrittanyReed,
Where did you purchase this Studio 17 from?
Someone has suggested to shutdown the computer. Unplug the laptop from the ac adapter and remove the battery for 30 seconds and push the power button.
Put the battery back in and plug the Studio 17 back in, if needed and try it, again. If it still happens, then post back with the next thing to try.
Rick
Your Laptop has a warranty but depending on where you purchased the computer, warranty and service vary.
taffycox
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September 20th, 2009 08:00
You may want to try this to sort your sluggish keyboard issue as it seems to have improved performance on my machine (Studio 1737) .
1. Go to windows button and search for “CCC” and hit return. This is the ATI graphics card program.
2. Select advanced mode and then make sure hotkeys are un-ticked. (in the hotkey bar at the top)
3. Close and reboot machine.