First, go to Device Manger and expand the listings for Network adapters. What is listed there? Next, go to Start > Run and type
cmd then click OK. In the command prompt window that opens, type
ipconfig /all then hit the enter key. Write down the output from this command or select it and save it to a txt file, then copy this output into a reply to this message.
Try reinstalling the chipset drivers for your motherboard, then, once these are installed again, try reinstalling the network drivers. The chipset drivers are at:
As far as I can tell, there are no "problem devices"
but, I clicked on view hidden devices and I got a ton of Network Devices, but the only one that I can tell is
Broadcom 440x 10/100 Integrated Controller - Packet Scheduler Miniport
Well, as you said, your computer doesn't even recognize that you have an ethernet adapter. I am surprised the reinstalling the network adapter drivers didn't fix the problem. Are there any other devices listed in Device Manager as "Problem Devices"?
Sorry, I've never seen this before and am out of ideas. Either you have a bad network card, since Windows isn't detecting it, or you messed up Windows in some way so that it won't detect it. How did you go about disabling the connection in the first place?
You might want to check within the Windows Components to see if networking Services were turned off. Control Panel>Add/Remove Programs>(Left hand Column)>Add/Remove Windows Components. There should be a check mark there.
I know the solution to this problem but this need not work all the time. Its because of the Dell power Setting!! You can first install the driver to make sure its there and start your notebook on AC power. Remember you have to start the comp in AC power - just plugging midways wont help. Once you do this, you will find your LAN connection!!!
Am not sure if this is the complete solution but it works mostly for me. (Latitude x1)
Also reinstalling the driver is just a temporary solution because the next time you start your machine, you may not find LAN because the Dell setting happens at startup!
Well ... its better than having to reinstall the driver again and again! Plus Dell guys told me the following which i havent checked by now ... Start the notebook on power and get connected on LAN. Now remove the power cable and let it run on battery .. you should get a message which asks you if you want to run LAN on battery always .. havent checked this but believe them.
Ya, I have tried setting the "Internal NIC Configuration" to keep it on, but that doesn't help. My Broadcom Control Suite 2 tells me "No active Boradcom network adapters detected in this system. Do you want to unistall Broadcom Management Programs?" Then on the back, I have an orange and yellow light when I plug in a cable. I checked my components and it is all there.
You might be right, I might have to have Dell fix this for me.
volcano11
2 Intern
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28K Posts
0
October 4th, 2005 18:00
Download the following file, then run it and follow the directions:
http://support.dell.com/support/downloads/type.aspx?c=us&cs=19&l=en&s=dhs&SystemID=INS_PNT_6000&os=WW1&osl=en&deviceid=2966
Steve
SawnDiddle
8 Posts
0
October 4th, 2005 20:00
SawnDiddle
8 Posts
0
October 4th, 2005 23:00
1394 Net Adapter
Intel(R) PRO/Wireless 2915ABG Network Connection
Info from Command Prompt:
Windows IP Configuration
Host Name . . . . . . . . . . . . : Shawn
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : public.utexas.edu
Ethernet adapter Wireless Network Connection:
Connection-specific DNS Suffix . : public.utexas.edu
Description . . . . . . . . . . . : Intel(R) PRO/Wireless 2915ABG Networ
k Connection
Physical Address. . . . . . . . . : 00-13-CE-14-1D-E8
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 128.62.100.200
Subnet Mask . . . . . . . . . . . : 255.255.252.0
IP Address. . . . . . . . . . . . : fe80::213:ceff:fe14:1de8%4
Default Gateway . . . . . . . . . : 128.62.100.1
DHCP Server . . . . . . . . . . . : 128.83.185.55
DNS Servers . . . . . . . . . . . : 128.83.185.41
128.83.185.40
fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
Lease Obtained. . . . . . . . . . : Tuesday, October 04, 2005 7:29:47 PM
Lease Expires . . . . . . . . . . : Tuesday, October 04, 2005 8:29:47 PM
Tunnel adapter Teredo Tunneling Pseudo-Interface:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 80-00-F5-57-7F-C1-9B-37
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : fe80::5445:5245:444f%5
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Disabled
Tunnel adapter 6to4 Tunneling Pseudo-Interface:
Connection-specific DNS Suffix . : public.utexas.edu
Description . . . . . . . . . . . : 6to4 Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 80-3E-64-C8
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 2002:803e:64c8::803e:64c8
Default Gateway . . . . . . . . . : 2002:c058:6301::c058:6301
2002:836b:213c::836b:213c
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Disabled
Tunnel adapter Automatic Tunneling Pseudo-Interface:
Connection-specific DNS Suffix . : public.utexas.edu
Description . . . . . . . . . . . : Automatic Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 80-3E-64-C8
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : fe80::5efe:128.62.100.200%2
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Disabled
volcano11
2 Intern
•
28K Posts
0
October 4th, 2005 23:00
volcano11
2 Intern
•
28K Posts
0
October 5th, 2005 00:00
Try reinstalling the chipset drivers for your motherboard, then, once these are installed again, try reinstalling the network drivers. The chipset drivers are at:
http://support.dell.com/support/downloads/download.aspx?c=us&cs=19&l=en&s=dhs&releaseid=R86238&SystemID=INS_PNT_6000&os=WW1&osl=en&deviceid=1134&devlib=0&typecnt=1&vercnt=1&formatcnt=1&fileid=112921
Steve
SawnDiddle
8 Posts
0
October 5th, 2005 00:00
but, I clicked on view hidden devices and I got a ton of Network Devices, but the only one that I can tell is
Broadcom 440x 10/100 Integrated Controller - Packet Scheduler Miniport
volcano11
2 Intern
•
28K Posts
0
October 5th, 2005 00:00
Well, as you said, your computer doesn't even recognize that you have an ethernet adapter. I am surprised the reinstalling the network adapter drivers didn't fix the problem. Are there any other devices listed in Device Manager as "Problem Devices"?
Steve
SawnDiddle
8 Posts
0
October 5th, 2005 01:00
volcano11
2 Intern
•
28K Posts
0
October 5th, 2005 02:00
Sorry, I've never seen this before and am out of ideas. Either you have a bad network card, since Windows isn't detecting it, or you messed up Windows in some way so that it won't detect it. How did you go about disabling the connection in the first place?
Steve
jmwills
2 Intern
•
12K Posts
0
October 5th, 2005 07:00
superpoincare
14 Posts
0
October 5th, 2005 11:00
I know the solution to this problem but this need not work all the time. Its because of the Dell power Setting!! You can first install the driver to make sure its there and start your notebook on AC power. Remember you have to start the comp in AC power - just plugging midways wont help. Once you do this, you will find your LAN connection!!!
Am not sure if this is the complete solution but it works mostly for me. (Latitude x1)
Also reinstalling the driver is just a temporary solution because the next time you start your machine, you may not find LAN because the Dell setting happens at startup!
Hope this helps
superpoincare
14 Posts
0
October 5th, 2005 12:00
Well ... its better than having to reinstall the driver again and again! Plus Dell guys told me the following which i havent checked by now ... Start the notebook on power and get connected on LAN. Now remove the power cable and let it run on battery .. you should get a message which asks you if you want to run LAN on battery always .. havent checked this but believe them.
jmwills
2 Intern
•
12K Posts
0
October 5th, 2005 12:00
SawnDiddle
8 Posts
0
October 5th, 2005 13:00
You might be right, I might have to have Dell fix this for me.